topic Re: [iOS] music stops after 2 minutes in iOS (iPhone, iPad)

[iOS] music stops after 2 minutes

heartsacred — Mon, 28 Dec 2020 16:50:41 GMT

Hi!

I am updated to the most recent app on my iPhone 8. I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be fixed in the next release. Generally the screen is off at the time and it has happened both on low power mode and regular.

Thanks!

Steph

Re: [iOS] music stops after 2 minutes

Billy-J — Fri, 01 Jan 2021 02:28:05 GMT

Hey @heartsacred, thanks for reaching out to the Community!

Could you let me know if this happens after you do a clean reinstall of the app following these steps?

Let me know how this goes!

Re: [iOS] music stops after 2 minutes

heartsacred — Sat, 02 Jan 2021 02:31:39 GMT

I appreciate your time and reply!

Re: [iOS] music stops after 2 minutes

Jeremy — Sat, 02 Jan 2021 08:48:46 GMT

Hey there @heartsacred,

Thank you for getting back in touch with us.

We're really glad to see that everything works as expected for you again.

If anything comes up we're always one reply away. We're happy to help!

Cheers 🙂

Re: [iOS] music stops after 2 minutes

Flexo013 — Wed, 11 Aug 2021 11:34:22 GMT

Do you also have one of these for Linux (Ubuntu)?

Re: [iOS] music stops after 2 minutes

Eni — Wed, 11 Aug 2021 15:14:06 GMT

Hey there @Flexo013,

Thanks for getting in touch about this.

We don't actively support Linux, so the features can vary from other operative systems and the behavior of the app can be different. We recommend checking out our Linux help board for suggestions from fellow Linux users.

Hope this info helps. If you have any questions, just let us know.