topic Re: Spotify iMessage app missing in iOS (iPhone, iPad)

Spotify iMessage app missing

Mdahling — Wed, 27 Jan 2021 07:27:40 GMT

For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify know if you see it missing as well so they’ll fix it. Thanks.

Plan

Premium

Country

Canada

Device

iPhone 12 Pro Max

Operating System

iOS 14.3 and 14.4

My Question or Issue

Fix and bring back the iMessage Spotify app.

Re: Spotify iMessage app missing

mihneazara — Thu, 28 Jan 2021 14:13:07 GMT

I made a post about this too. It is really annoying. I just switched from apple music and that was a feature I was heavily using and I m quite disappointed that there is not this feature anymore on Spotify. I contacted spotify support and they told me that the feature is "long gone" but they "take feedback and forwarded the message to the team". A moderator on my thread told me that this is Apple's fault and it has something to do with the latest update and that I should contact them. I contacted apple and they had no idea what this is :)) so yeah very high quality support on spotify's part.

Re: Spotify iMessage app missing

Mdahling — Fri, 29 Jan 2021 23:09:57 GMT

Yah. I’m very dissatisfied with Spotify’s response. They said it might be a backstage problem??? Also, the iMessage app disappeared several weeks after the 14.3 iOS update and was not fixed with the 14.4 iOS update. Somebody needs to fix it.

Re: Spotify iMessage app missing

mihneazara — Fri, 29 Jan 2021 23:13:11 GMT

Its really annoying..

Re: Spotify iMessage app missing

nicholascazer — Sat, 30 Jan 2021 00:48:55 GMT

Ya just noticed too that’s how I found thIs forum. Comn spotify at least pretend to use servicenow.

Re: Spotify iMessage app missing

gdubb29 — Sat, 30 Jan 2021 09:09:47 GMT

Same issue for me. I no longer have the Option to send a song via iMessage within the app. This is annoying.

Why am I no longer able to search and send songs on iMessage?

cady- — Sat, 30 Jan 2021 15:51:04 GMT

Plan

Free

United States

iPhone 8

iOS 14

My Question or Issue

I used to be able to send specific songs with the little Spotify app in iMessage but it’s not there anymore. Was the feature removed?

Re: Spotify iMessage app missing

Mdahling — Sat, 30 Jan 2021 18:40:30 GMT

And why is it taking Spotify so long to do anything, if they’re doing anything at all about it. It would be nice to know they’ve seen this thread and are working on it. I already chatted with them several days ago and they told me to put a post up here.

Re: Spotify iMessage app missing

r3dvines — Sat, 30 Jan 2021 19:44:19 GMT

Happening to me too. Really hope they fix this soon. I miss being able to quickly share music with my friends.

Re: Spotify iMessage app missing

Mdahling — Sat, 30 Jan 2021 19:45:57 GMT

Right?!? The lack of acknowledgment from Spotify is disappointing.

Re: Spotify iMessage app missing

Novy — Sun, 31 Jan 2021 18:37:10 GMT

Hey folks,

Thanks for reaching out about this in the Community. Apologies for the delayed response.

We'd like to report this to the team in charge. In order to do so, would you mind letting us know the following:

Your device's model and exact OS version
The Spotify version you're currently running
A screenshot of how you see things on your end

We'll keep an eye out for your replies.

Cheers!

Re: Spotify iMessage app missing

mihneazara — Sun, 31 Jan 2021 18:44:02 GMT

Iphone xs max on ios 14.4 (i ve heard from others that it also happens on 14.3 so its not apple’s fault)

Premium plan, spotify 8.6.0 beta(it also happens on the public version).

Re: Spotify iMessage app missing

Mdahling — Sun, 31 Jan 2021 20:47:28 GMT

I have an iPhone 12 Pro Max. The iMessage Spotify app has been missing since iOS 14.3 but only several weeks after that update. I am now on iOS 14.4 and that update did not fix the issue. Attached is the Spotify version I have and sending you a screen shot of my iMessage app options.

Re: Spotify iMessage app missing

suuchki — Mon, 01 Feb 2021 05:01:27 GMT

It's so frustrating :(( I used that feature so much... I hope it comes back eventually

Re: Spotify iMessage app missing

Ver — Tue, 02 Feb 2021 09:22:58 GMT

Hey folks,

Thanks for getting back to us 🙂

We can confirm that currently there is no option to share Spotify content via iMessage.

As iMessage is maintained by Apple, this isn't something we have full influence on, but if we see that this is a popular feature that our users want, we can look into and see what we can do.

You can have a look in our Idea Exchange to see if someone else has already made a similar suggestion. If there isn't one, you can give these steps a go and submit your idea. That way other users can vote and support it. Rest assured that we monitor the ideas and ideas that reach 500 votes are passed on to the respective team that can address them.

That being said, for the purpose of tracking, we want to focus gathering of feedback and votes in the ideas section, so we'll be closing this thread.

All the best!