topic Re: Error 404 Help please in iOS (iPhone, iPad)

Error 404 Help please

Pato — Wed, 20 Feb 2013 18:53:29 GMT

I am new on the Spotify Community and totally lost!

I joined since the last month and a half I haven't been able to log into my spotify account on my iphone, keep getting the "Error 404" message. What do I do, can anyone help?

I can log in on my computer and on my boyfriend's iphone, I keep reading the topics but only found from 2012 and only solution was from the support team.

Thanks for your help!

Re: Error 404 Help please

Liam — Wed, 20 Feb 2013 18:55:45 GMT

Hi, please try and uninstall then reinstall the app, also are you using 3G or WiFi?

If that doesn't work, tell me and I shall escalate further 🙂

Re: Error 404 Help please

Pato — Wed, 20 Feb 2013 18:57:47 GMT

Hi, I tried to reinstall the app but it didn't work.. I'm now on WIFI..

Thanks a lot for your help!

Re: Error 404 Help please

Liam — Wed, 20 Feb 2013 18:59:22 GMT

OK, I'm escalating this for you 🙂

Re: Error 404 Help please

Pato — Wed, 20 Feb 2013 19:06:24 GMT

Thanks!

Re: Error 404 Help please

Sam — Thu, 21 Feb 2013 12:53:16 GMT

Pato - Could you post a screenshot of the error? What iOS version are you on?