Queue keeps disappearing

Sandman_51 — Sun, 08 Aug 2021 22:44:51 GMT

I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening consistently for a couple of days now. I am using on an iPhone and have already tried log in/out, app reinstall, clearing the cache, using different devices Etc. Can anybody help?

Re: Queue keeps disappearing

Ver — Thu, 12 Aug 2021 12:33:02 GMT

Hey @Sandman_51,

Thanks for posting here 🙂

The troubleshooting steps that you've tried so far are very good. We'd like to add a few more.

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.

It's also a good idea to try with another account on the same device to check if there any changes.

You can also send us a video recording of what you're seeing. We'll look into this further.

Let us know how it goes.

topic Queue keeps disappearing in iOS (iPhone, iPad)

Queue keeps disappearing

Re: Queue keeps disappearing