topic Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t. in iOS (iPhone, iPad)

I used to be able to change my playlist thumbnails and descriptions but now I can’t.

tyudeongi — Sun, 03 Oct 2021 04:50:07 GMT

I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyone have any idea why it’s like this??

Device

iPhone 8+

Operating System

iOS 15

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

MafeG — Mon, 04 Oct 2021 17:00:56 GMT

Hi @tyudeongi,

Thank you for posting on the Community!

We'd like to know if this is specific to your phone. Could you try accessing your account with a different device and check if you have the option to change the playlist cover?

If you still don't have the option. Please send us some screenshots or a video showing what you see when you try to change that setting. This will help us investigate further.

We'll be on the lookout.

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

tyudeongi — Mon, 04 Oct 2021 19:19:31 GMT

I mean the option is still available on my laptop, both on the desktop and web clients. I’m pretty sure it’s just my phone that has this issue.

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

shardo_ — Tue, 05 Oct 2021 18:26:09 GMT

im having the same problem currently 😞

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

MafeG — Tue, 05 Oct 2021 19:37:28 GMT

Hi @tyudeongi,

Thank you for your reply.

We've received some reports of users with a Free subscription not being able to change the playlist cover.

Could you confirm what's the status of your subscription? This way we can keep investigating.

Keep us posted!

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

tyudeongi — Tue, 05 Oct 2021 22:03:36 GMT

I do have a Free plan on my account.

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

tyudeongi — Thu, 07 Oct 2021 02:49:31 GMT

Update ; it’s been fixed !

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

Jeremy — Thu, 07 Oct 2021 06:54:29 GMT

Hi there @tyudeongi,

Thank you for your reply and confirmation.

This was an ongoing issue that should've been fixed now. Can you let us know if you still experiencing this?

Keep us posted 🙂

Take care!

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

tyudeongi — Mon, 11 Oct 2021 03:12:04 GMT

Nope, nothing wrong anymore. I can fully edit playlists now :]

Re: I used to be able to change my playlist thumbnails and descriptions but now I can’t.

Jeremy — Tue, 12 Oct 2021 07:03:36 GMT

Hi again @tyudeongi,

Thank you for your reply and confirmation.

We're glad to see that everything's working as it should for you again 🙂

Let us know if we can help you with anything else.

Take care!