topic Re: Log in problem in iOS (iPhone, iPad)

Log in problem

VanessaG44 — Tue, 16 Nov 2021 21:39:28 GMT

Plan

Premium

Country

Device

(iPhone 7)

Operating System

(iOS 10.)

My Question or Issue

I able to log in via my computer but the app on my iPhone is not allowing me to log in. I have uninstalled and reinstalled the app, restarted my phone, etc but it is still not working (and hasn’t been for the last 24 hours or so)

Re: Log in problem

CarlosE — Wed, 17 Nov 2021 22:01:26 GMT

Hi there @VanessaG44,

Thanks for reaching out to the Community and welcome!

Spotify is supported in iOS 12 or above, so issues with performance and/or logging in are expected in previous versions. If possible, we suggest updating your device's OS to avoid issues with the app.

Hope this helps. If you need anything else, the Community is here for you.

Cheers.