topic Re: Spotify Crashing After Updating App in iOS (iPhone, iPad)

Spotify Crashing After Updating App

NickH1998 — Thu, 18 Nov 2021 17:12:47 GMT

My Question or Issue

After having updated to the latest version of the app (8.6.80) Spotify will stop playing a song after around 30 sec and "crash".

The app is still open in the background but the song will stop playing and if you reopen the app the song will be back to the starting point. (e.g. you start a song at 0:10 which plays until 0:40 at which point the app will crash and the music will stop. When you reopen the app the song is back to 0:10)

Plan

Premium

Country

Denmark

Device

iPhone 12 Pro

Operating System

iOS 14.8.1

Re: Spotify Crashing After Updating App

user-removed — Thu, 18 Nov 2021 17:15:59 GMT

Same here with 8.6.78.419

Re: Spotify Crashing After Updating App

tomcikp — Thu, 18 Nov 2021 17:21:26 GMT

Same here. Crashes on iPhone 12 Pro and iPad Pro.

Re: Spotify Crashing After Updating App

Hempriggs — Thu, 18 Nov 2021 17:23:29 GMT

Same here with iPhone 12 Pro, version 8.6.80.1180, tried uninstall, reinstall, reboot, 200Gigs of free space, started about an hour ago.

Re: Spotify Crashing After Updating App

ashvink5000 — Thu, 18 Nov 2021 17:23:32 GMT

I have the same issue on an iPhone XS Max. I tried rebooting my iPhone and also reinstalling Spotify and I still had the same issue.

Re: Spotify Crashing After Updating App

Pankaku — Thu, 18 Nov 2021 17:24:32 GMT

I'm having the same issue. App is pretty much unusable right now so I hope they get on this right away.

Re: Spotify Crashing After Updating App

Rutger_ — Thu, 18 Nov 2021 17:31:22 GMT

Same issue since this afternoon. App crashes after about 20-30 seconds. However, if I keep the app opened, it works. Hopefully it’ll get fixed soon, because this isn’t really a workable situation.

Re: Spotify Crashing After Updating App

user-removed — Thu, 18 Nov 2021 17:42:36 GMT

Offline mode seems ok.

Re: Spotify Crashing After Updating App

magiive — Thu, 18 Nov 2021 17:43:39 GMT

me too-

iphone 11 14.8.1

I literally watched as the music stopped playing and the Spotify media player on my lock screen turned into a blank generic grey one with no info. When I reopen the app it’s back to some random point a few seconds into the song.

I have tried a full clean reinstall and checked to make sure it wasn’t just because of my AirPods (it’s not, it crashes without any Bluetooth devices too)

Re: Spotify Crashing After Updating App

renean — Thu, 18 Nov 2021 17:44:48 GMT

It started a couple hours ago for me, too. I reinstalled, logged out and logged back in, and I rebooted my phone but nothing seems to be working. I have iOS 15 and an XR, if I leave the app open it's fine but that's not really a solution. 😞

Re: Spotify Crashing After Updating App

tmowinski — Thu, 18 Nov 2021 17:47:13 GMT

Same here. Spotify version 8.6.80.1180 and iOS 15.1.1. Started 11/18/21 around 10 am est

Re: Spotify Crashing After Updating App

Ecast9405 — Thu, 18 Nov 2021 17:50:53 GMT

Iphone 12

Music stopped playing and the Spotify media player on my lock screen turned into a blank generic grey one with no info. This happened when the app is in background.

I tried to reinstall and checked to make sure but the problem continue

Spotify version 8.6.80.1180

Re: Spotify Crashing After Updating App

Lwallace1 — Thu, 18 Nov 2021 17:52:46 GMT

Same here. iPhone 13 Pro. iOS 15.1 (just updated today). Also updated app. Tried reinstalling, rebooting phone, rebooting app, force logout on all devices. Nothing works

Re: Spotify Crashing After Updating App

JeffSwe — Thu, 18 Nov 2021 17:58:10 GMT

Same here. iPhone 12 256 GB, iOS 15.1 Spotify version 8.6.80.1180. It really sucks.

Re: Spotify Crashing After Updating App

Nate343990 — Thu, 18 Nov 2021 17:58:48 GMT

Same here with the iPhone 10R, songs can’t play past a minute without crashing or something

Re: Spotify Crashing After Updating App

ajcomp623 — Thu, 18 Nov 2021 18:02:06 GMT

Same on iPhone XS with iOS 14.8.1 Spotify app version 8.6.80.1180

Re: Spotify Crashing After Updating App

KimK — Thu, 18 Nov 2021 18:48:33 GMT

Same here,

iOS 15.1

I have already reinstalled Spotify but it did Not help.

Re: Spotify Crashing After Updating App

tcpecheanu — Thu, 18 Nov 2021 18:54:25 GMT

Same here, with Spotify 8.6.80 on iPhone 12 Pro Max running iOS 15.1.1.

Re: Spotify Crashing After Updating App

Yuuna — Thu, 18 Nov 2021 18:55:51 GMT

iPad Pro, same issue here.

Re: Spotify Crashing After Updating App

MadhavVij — Thu, 18 Nov 2021 18:59:16 GMT

Same Issue, it overheats the phone and then crashes.

IOS Version: 15.1.1

Spotify Version: 8.6.80.1180

Device: iPhone 12

Plan: Premium