Add playlist to queue bug

simoncjw — Mon, 13 Dec 2021 05:27:27 GMT

Plan Premium

Device iPhone 12

Operating System iOS 15

When I try to add a playlist to the now playing queue, I get a 'Playlist added to queue' message... but the playlist doesn't appear in the queue.

If I add the same playlist a second time, then it adds correctly.

Has anyone else experienced this? I have experienced this consistently for many months, it recurred when moving to a new iPhone, with latest version of Spotify etc, nothing seems to make a difference.

Now I am just used to adding each playlist twice but this must surely be a bug?

Re: Add playlist to queue bug

Kiril — Tue, 14 Dec 2021 09:32:00 GMT

Hi @simoncjw,

Thanks for reaching out on the Community!

This is and odd experience indeed, and this behavior sounds as unintentional. Could we ask you to share with us the current Spotify version you have on your iPhone 12 as well as your exact iOS version.

It's worthwhile to perform a clean reinstall of the app, as this is more thorough than the normal one and ensures that no cached data will cause interference with the new installation of your app. See if this will make any difference.

If the above doesn't help, then could you also return with a short screen recording of the situation, so we can investigate this deeper.

Let us know how things work out, we'll be keeping an eye out for your reply.

topic Re: Add playlist to queue bug in iOS (iPhone, iPad)

Add playlist to queue bug

Re: Add playlist to queue bug