topic Re: Takeover module with broken link in iOS (iPhone, iPad)

Takeover module with broken link

yoonnel — Sun, 19 Dec 2021 00:08:11 GMT

Hello Spotify!

I’ve been noticing this « Takeover » module for quite some time. Keeps appearing once in a while and it seems to be a broken link.

Tried a clean install but no change.
That modules appears randomly then disapears.

Any idea?

iOS 15.2

iPhone 13 Pro

Spotify 8.6.84.1353

Re: Takeover module with broken link

Ver — Mon, 20 Dec 2021 07:55:09 GMT

Hey @yoonnel,

Thanks for posting here 🙂

Could you share with us the following? We'll look into this further.

Did this start occurring, for example, after an update?
Does this happen with another network connection?
When you log in to your account on another device, do you get the same error message? Alternatively you can try logging with another account on the same device to see if anything changes.

Keep us posted.

Re: Takeover module with broken link

yoonnel — Mon, 20 Dec 2021 09:28:02 GMT

Hi @Ver !

"Did this start occurring, for example, after an update?"
>> I don't think so. To be honest this has been going on randomly for quite some time before I take the time to report and ask this question.

"Does this happen with another network connection?"
>> Yes I believe I see it while on Wifi and cellular

"When you log in to your account on another device, do you get the same error message? Alternatively you can try logging with another account on the same device to see if anything changes."
>> Hard to tell since this appears totally randomly.

Re: Takeover module with broken link

Ver — Tue, 21 Dec 2021 15:59:30 GMT

Hey @yoonnel,

Thanks for the info.

It's a good idea to listen to more content in order for the home screen to update. This should disappear eventually.

If you need anything else, the Community is here for you.

Re: Takeover module with broken link

yoonnel — Mon, 17 Jan 2022 21:17:29 GMT

Well I don’t believe listening even more will change. But I guess you don’t care about this bug 😞

Re: Takeover module with broken link

yoonnel — Thu, 20 Jan 2022 14:25:56 GMT

Again today