topic Re: Shazam x Spotify Problem in iOS (iPhone, iPad)

Shazam x Spotify Problem

Aviel92 — Thu, 20 Jun 2019 15:33:33 GMT

Plan

Premium

Country

iSrael

Device

(iPhone 😎

Operating System

(iOS 10)

My Question or Issue

Hi there about a month ago i've noticed that my shazam playlist having a problem... The playlist contains only half of my shzams... and when i disconnected and re connected the problem remained... idk if its shazam nor spotify can you check about it ?

Re: Shazam x Spotify Problem

Wyze — Wed, 22 Dec 2021 06:29:18 GMT

I have exactly thé same problem since about 2 years, My list of Shazam is not update (ios, Android) on spotify, why spotify developper do nothing ?

this cool fonction works Well with Apple Music but not on spotify, why ?

Re: Shazam x Spotify Problem

Jeremy — Thu, 23 Dec 2021 07:59:23 GMT

Hi there folks,

Thank you for reaching out to the Community. We just came across this thread.

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

We also suggest that you reinstall Shazam.

Let us know how it goes.

Take care!

Re: Shazam x Spotify Problem

Aviel92 — Sat, 25 Dec 2021 19:09:03 GMT

Already done, this is more then clear cache problem.

Re: Shazam x Spotify Problem

Wyze — Sat, 25 Dec 2021 22:31:13 GMT

We delete ans install again Spotify app, and now our shazam list is Empty !

Problem stil remains

Re: Shazam x Spotify Problem

CarlosE — Sun, 26 Dec 2021 23:04:12 GMT

Hey folks,

Thanks for your replies.

Try disconnecting Spotify from Shazam again in Shazam's settings, then, remove Shazam's access from Spotify in your Apps page here, and finally restart your devices and connect Shazam with Spotify again.

Keep us posted.