https://community.spotify.com/t5/iOS-iPhone-iPad/Lyrics/m-p/5330352#M139132 <P>Hey there @user-removed,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community. We'd like to investigate this further.</P> <P>&nbsp;</P> <P>Can you confirm that you followed the steps that's provided in<A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank"> this</A> article? There's some more steps to help thoroughly uninstall the app from your device, so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.</P> <P>&nbsp;</P> <P>On another note, can you have someone with the lyrics feature log in on your device to see if the issue persists - such as a friend or a family member? This will help us understand if it's account related or not.</P> <P><BR /> We'll keep an eye out for your reply <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /> <BR /> Take care!</P> Thu, 20 Jan 2022 15:22:34 GMT Jeremy 2022-01-20T15:22:34Z https://community.spotify.com/t5/iOS-iPhone-iPad/Lyrics/m-p/5329430#M139088 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Malawi</P><P><STRONG>Device</STRONG></P><P>Redmi note 10 Pro Max</P><P><STRONG>Operating System</STRONG></P><P><SPAN>Android 11</SPAN></P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I can't accessy lyrics using the mobile app, I even uninstalled the app and reinstalled the app but wasn't successful, went as far as factory wiping my device and still no lyrics&nbsp;</P> Wed, 19 Jan 2022 04:50:06 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Lyrics/m-p/5329430#M139088 user-removed 2022-01-19T04:50:06Z https://community.spotify.com/t5/iOS-iPhone-iPad/Lyrics/m-p/5330352#M139132 <P>Hey there @user-removed,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community. We'd like to investigate this further.</P> <P>&nbsp;</P> <P>Can you confirm that you followed the steps that's provided in<A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank"> this</A> article? There's some more steps to help thoroughly uninstall the app from your device, so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.</P> <P>&nbsp;</P> <P>On another note, can you have someone with the lyrics feature log in on your device to see if the issue persists - such as a friend or a family member? This will help us understand if it's account related or not.</P> <P><BR /> We'll keep an eye out for your reply <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /> <BR /> Take care!</P> Thu, 20 Jan 2022 15:22:34 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Lyrics/m-p/5330352#M139132 Jeremy 2022-01-20T15:22:34Z