topic Re: Can’t turn off videos when shared to Instagram in iOS (iPhone, iPad)

Can’t turn off videos when shared to Instagram

anicole5 — Wed, 02 Mar 2022 17:09:04 GMT

Plan Premium

Country US

Device iPhone 12

Operating System iOS 15.3.1

I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram story it plays a looping video in the background and I can’t get rid of it. It’s not all songs, just seems to be some of them. How, for the love of god, do I turn this off?!??

Re: Can’t turn off videos when shared to Instagram

Leslie9 — Fri, 11 Mar 2022 16:23:25 GMT

Help I want to know this too! I hate the videos

Re: Can’t turn off videos when shared to Instagram

Eni — Sat, 12 Mar 2022 18:18:55 GMT

Hey folks,

Thanks for reaching out about this here in the Community.

Currently, it's not possible to choose whether to share the artwork or the Canvas on Instagram.

We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.

You can also have a look in our Idea Exchange to see if someone else has already made a similar suggestion. If there isn't one, you can give these steps a go and submit your idea so that other users can also support it. The higher the number of votes an idea gets, the more likely it is for it to be implemented.

If you need a hand with anything else, the Community is here for you.