topic Re: Spotify Radio Error in iOS (iPhone, iPad)

Spotify Radio Error

FreakoSuave813 — Wed, 30 Mar 2022 16:05:51 GMT

Plan

Premium

Country

United States

Device

(iPhone 12 Plus)

My Question or Issue:

Every time I click “go to radio” no matter the artist I get the same error message:

”This playlist isn’t available. The owner of this playlist has made it private or removed it from Spotify.”

I have deleted the app and reinstalled it but the problem persists. Please help.

Re: Spotify Radio Error

CodyB-89 — Wed, 30 Mar 2022 16:06:17 GMT

I am also having this issue, both well known artists and small ones too, all of them show “This playlist isn’t available” when I click “go to radio” from the currently playing song on the iOS app. I have made sure to download the latest update from the App Store to make sure it wasn’t an issue with an old version of the iOS app.

Re: Spotify Radio Error

jtpar — Wed, 30 Mar 2022 16:18:29 GMT

Same here. Also on iOS (iOS 15.3.1, specifically). iPhone 7 Plus.

Re: Spotify Radio Error

CodyB-89 — Wed, 30 Mar 2022 16:21:25 GMT

I just found a fix, log out of the Spotify app and then log back in. Went to the same song I wasn’t able to go to radio from and playlist showed up like normal!

Re: Spotify Radio Error

CodyB-89 — Wed, 30 Mar 2022 16:22:40 GMT

If that doesn’t fix it, go to storage and clear cache, then try logging in again.

Re: Spotify Radio Error

OscarDC — Thu, 31 Mar 2022 16:39:48 GMT

Hey folks,

Thank you for reaching out to the Community and welcome.

In addition to the steps suggested by @CodyB-89, we'd recommend performing a clean reinstall of the app. This is often an overlooked step, but it’s more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble with the Radio feature.

Hope this helps. Let us know how it goes.