Too much difficulty for bug submission

123096398 — Sat, 23 Apr 2022 15:54:53 GMT

You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have a hyperlink from your phone), search for help, parse through a wiki page, and then eventually find how to submit an issue.

this should be a simple, one step process, not a 4+ step ordeal

Re: Too much difficulty for bug submission

Hubo — Thu, 12 May 2022 16:01:15 GMT

Hey @123096398, welcome to the Spotify Community!

Thanks for your post. Before an issue report can be passed on to the right teams at Spotify, it's important to get all the necessary information and try all troubleshooting steps. If you're having issues with the Spotify app, be sure to create a post on the relevant board, so other community members and Spotifiers can look into it. 🙂

There's some more information about how reporting issues works here: https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157.

Let me know if you have any questions.

All the best!

topic Re: Too much difficulty for bug submission in iOS (iPhone, iPad)

Too much difficulty for bug submission

Re: Too much difficulty for bug submission