[iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app

Jackhammer191 — Sun, 15 May 2022 10:10:30 GMT

After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again. App version is 8.7.30.1342

Re: [iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app

Alex — Wed, 13 Jul 2022 14:20:48 GMT

Hi @Jackhammer191,

Thanks for sharing this extensive description with us.

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

If that doesn't help, let us know if the app freezes after you open the queue or if nothing happens if you go back after opening the queue.

Keep us posted on how you get on with this.

Cheers.

topic [iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app in iOS (iPhone, iPad)

[iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app

Re: [iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app