topic bug player background in iOS (iPhone, iPad)

bug player background

giovaas — Thu, 21 Jul 2022 13:32:40 GMT

Plan

Premium

Country

Italy

Device

iPhone 12 mini

Operating System

iOS 15.6

My Question or Issue

hi, i noticed a really annoying bug in the player screen that happens very often. The background sometimes becomes dark at the bottom of the screen, and if I make the gesture to go to the next song it disappears, but it always reappears when I reopen the app or randomly.

this bug also appears on my friends' iPhones and on all my Apple devices with Spotify updated to the latest version

Demo video: https://drive.google.com/file/d/1rvBD5laGJAaoMW0WjNy37QuUhhuCZ2Az/view?usp=drivesdk

Re: bug player background

Meteorol11 — Sat, 23 Jul 2022 09:52:39 GMT

This is a limitation of iOS set by Apple. Downloading uses a lot of processing power so it gets shut down after a few minutes in the background. Right now you have to have the app open while downloading. You can try playing music while it's downloading in the background or try what I do: turn off "screen auto lock" in settings temporarily and set the screen brightness to the lowest with phone plugged in (charging) and leave the Spotify app open, then after it's done turn "screen auto lock" back on and turn up the screen brightness.

You can also go into iOS settings and make sure "Background App Refresh" is turned on for the Spotify app.