annoying bug

Lo_Bank — Mon, 25 Jul 2022 12:29:32 GMT

Hello, sorry for the mistakes, english is not my first language.

i'm from France, i use spotify premium duo and i have an iPhone 11.

Since today my spotify bug, i mean its ALWAYS the same song that come.
i can listen to a song of another artist but the next that will always come its the "buggy one".
its not on repeat, i already tried to disconnect/reconnect but nothing change, my spotify has the good version. i dont know what to do.
it start to drive me crazy i can't hear this song no more.
please help me, there's no similar issue on google i checked too.

PS: it bug even on my PC, and when i click on a song, the buggy one come first and i have to click a second time on the right song even tho i clicked on it the first time.

Re: annoying bug

Dian — Tue, 26 Jul 2022 12:36:32 GMT

Hey @Lo_Bank,

Thanks for posting in the Community. No worries on the English, yours is amazing and you're amongst friends.

This is indeed a strange issue, as you've described it. Would it be possible to prepare a short screen recording and post it, as this will help us understand exactly what is going on on your end?

In the meantime you can logout and log back in again a few times to see if this brings change on any of your devices.

Looking at the description again make me wonder if there are some unexpected items in your play queue. Do you mind checking and clearing it as described here?

Let us know how that went,

Cheers!

topic annoying bug in iOS (iPhone, iPad)

annoying bug

Re: annoying bug