topic Re: Spotify stops while using Facebook in iOS (iPhone, iPad)

Spotify stops while using Facebook

ChilliDog — Tue, 20 Apr 2021 17:04:50 GMT

Plan

Premium

Country

Germany

Device

Iphone Xr

Operating System

Ios 14

My Question or Issue

If I start Playback in Spotify and switch to Facebook App it randomly stops playback while scroling trough timeline. Autoplayback for videos in App is switched off. It even stops at pictures or a long story. So there is no obvious reason. Sometimes it dont stops for hours. Sometime it stops alltime long.

Re: Spotify stops while using Facebook

Eni — Wed, 21 Apr 2021 19:10:00 GMT

Hey there @ChilliDog,

Welcome to the Community and thanks for reaching out about this.

First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one.

If the clean reinstall didn't do the trick, there's also a few other things we can try. Could you make sure that Spotify has all necessary permissions enabled?

Open your Settings menu.
Scroll to the bottom to find Spotify and open the app settings.
Enable everything you see.

It's also a good idea to exclude the app from any Battery optimization software that might be active on your smartphone.

Let us know how it goes.

Re: Spotify stops while using Facebook

mauarduz — Thu, 06 Jan 2022 10:44:35 GMT

This keeps happening, iPad Air 4, applied all available solutions published, so annoying how FB is cancelling Spotify!

Re: Spotify stops while using Facebook

Jeremy — Fri, 07 Jan 2022 15:11:07 GMT

Hi @mauarduz,

Thank you for your reply in this thread.

We tried this from our end with an iPhone and it works as it should.

Can you try the following:

Soft reset of the device.
Ensure the operating system is up-to-date.

If that doesn't do the trick, can you provide us a screen recording so that we can have a closer look directly from your end?

We'll keep an eye out for your reply.

Take care!

Re: Spotify stops while using Facebook

tomy73 — Fri, 21 Jan 2022 14:56:56 GMT

I had the same problem and solved it by following the instructions given here https://www.google.com/amp/s/mobile-tips.com/fix-spotify-stops-facebook-app-iphone/amp/

(turning off the Facebook camera access)

Re: Spotify stops while using Facebook

Batguti — Sun, 27 Feb 2022 19:25:54 GMT

Worked for me! Thanks

Re: Spotify stops while using Facebook

Elena — Tue, 01 Mar 2022 08:35:41 GMT

Hey @Batguti,

Many thanks for sharing this with the Community!

Glad it worked out for you 🙂

If any further issues or questions happen to arise, do let us know.
We're always happy to help.

Cheers!

Re: Spotify stops while using Facebook

Macunamagnet — Fri, 08 Jul 2022 19:50:20 GMT

In the Facebook app settings (upper left corner of the app itself) disable star stories with audio

Re: Spotify stops while using Facebook

Coda2971 — Tue, 26 Jul 2022 06:32:53 GMT

I had the same problem but just fixed it by turning off “In-app sound” in my settings>Media menu on Facebook.

Re: Spotify stops while using Facebook

beardez — Mon, 01 Aug 2022 14:19:43 GMT

Brilliant easy fix - can confirm it works in iOS

Re: Spotify stops while using Facebook

MasterG2003 — Mon, 19 Sep 2022 05:14:30 GMT

This worked right away and was the only thing I changed. Thank You! 🎼🎶🎵

Re: Spotify stops while using Facebook

Knick007 — Wed, 26 Oct 2022 09:56:36 GMT

Has this fix stopped for anyone else ? Looks like Facebook or Spotify updated and we are back to the start!

Re: Spotify stops while using Facebook

Alex — Thu, 27 Oct 2022 10:58:56 GMT

Hi there @Knick007,

Thanks for the post.

Can you try turning off “In-app sound” in your Facebook Settings>Media menu again? Or does that not work at all any more.

Keep us posted on how you get on.

Re: Spotify stops while using Facebook

Knick007 — Wed, 02 Nov 2022 20:00:43 GMT

Perfect that worked cheers!

I can’t seem to mark as a answer on my phone.

Re: Spotify stops while using Facebook

PrincessKT23 — Sun, 22 Jan 2023 10:58:31 GMT

Just close (refresh) your FB app. This will force-close any MV on. Some music/video might have been playing before you used spotify. Spotify must play 1st before using FB for spotify to continue to run.

Re: Spotify stops while using Facebook

Jackmc2 — Fri, 30 Jun 2023 19:26:09 GMT

This isn’t going to help you. On your phone the default setting gives facebooks app priority over your phones audio output. Meaning you phone will assume you want to play video in Facebook not listen to music. There’s a setting you can change to fix this just do a quick google search. This mod post isn’t going to be helpful whatsoever as the issue is with your phones priority settings. Not the spotify app

Re: Spotify stops while using Facebook

Krislimmer — Fri, 21 Jun 2024 03:33:06 GMT

What worked? my FB over rides spotify also, if I scroll past a video