topic Re: Some Playlists not synching to iOS in iOS (iPhone, iPad)

Some Playlists not synching to iOS

cfcmike — Sun, 31 Jul 2022 11:55:28 GMT

Plan

Premium

Country

Device

iPhone 7 and SE2022

My Question or Issue

I create a playlist on the desktop in Windows. A playlist appears in the app on iOS. It has no artwork and when I open it there are no songs. Help appreciated, Thank you.

Re: Some Playlists not synching to iOS

Alex — Mon, 01 Aug 2022 12:33:52 GMT

Hi there @cfcmike,

Thanks for the post.

I'd suggest you log out from everywhere and back in twice in a row. This might seem a bit odd, but will force sync your account with the servers.

Note that sometimes it might take a few hours for a playlist to update properly and get synched between devices.

Keep us posted on how you get on.

Re: Some Playlists not synching to iOS

cfcmike — Mon, 01 Aug 2022 21:28:12 GMT

Thanks.

It has been a case of weeks rather than hours waiting for some playlists to sync. And I did try logging out and then back in before writing this post, only once though and to no avail. However, several hours later and after writing this post one of the playlists did finally come through so perhaps there is something to it and I will try again for the other playlists.

Again, thank you for your response.

Michael

Re: Some Playlists not synching to iOS

AlejaR — Tue, 02 Aug 2022 23:19:42 GMT

Hey @cfcmike,

Thanks for your reply in this thread 🙂

We really appreciate you keeping us posted about this inconvenience. We’re happy to know you could sync one of your playlists. Let us know if the app continues behaving and if you can sync the rest of the playlists. Remember, you can force the sync by logging in and logging out twice in a row.

If anything else comes up, the Community will always be here for you.

Cheers!