topic Re: Add To Playlists Not Working in iOS (iPhone, iPad)

Add To Playlists Not Working

Live2 — Fri, 30 Jul 2021 21:28:17 GMT

Plan

Premium

Country

USA

Device

(iPhone XR)

Operating System

(iOS 14.6)

My Question or Issue

Add to playlist hasn't been working for me recently in the sense that when I add a brand new song to one of my playlists, I can't add that same song to the same or other playlists no matter how many times I try, I've restarted my phone and deleted and re-installed the app. Appreciate any help if available.

Re: Add To Playlists Not Working

Saqibfraz — Sat, 31 Jul 2021 00:07:27 GMT

You can try Musconvtool, I hope you will find the solution.

Re: Add To Playlists Not Working

Jeremy — Sun, 01 Aug 2021 07:21:54 GMT

Hi there @Live2,

Thank you for your post here in the Community.

Can you confirm that you followed the no old cache files causing this. steps that's provided in this article? There's some more steps to help thoroughly uninstall the app from your phone so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.

We also suggest that you make sure that there's enough storage on the device.

We'll keep an eye out for your reply,.

Take care!

Re: Add To Playlists Not Working

Live2 — Sun, 01 Aug 2021 12:57:05 GMT

Yes, using deleting the cache made it work again. Thank you very much.

Re: Add To Playlists Not Working

Jeremy — Sun, 01 Aug 2021 14:01:08 GMT

Hi again @Live2,

Thank you for your reply and confirmation.

We're really glad to see that everything works as it should for you again 🙂

Let us know if we can help you with anything else.

Take care!

Re: Add To Playlists Not Working

robinsamples — Sun, 28 Aug 2022 10:32:41 GMT

Having trouble adding a song to a playlist. When I click the playlist I want to add it to, it acts like I’m not even touching the screen. Tried emptying the cache, and the Clear cache button won’t work either. It at least acknowledges that I’m touching the screen, and looks like I’m depressing the button, but it does nothing.

Re: Add To Playlists Not Working

Kiril — Mon, 29 Aug 2022 10:49:40 GMT

Hey there @robinsamples,

Thanks for posting in the Community 🙂

Good troubleshooting moves so far! Try also restarting the app twice in a row (log out and go back in). This may sound odd but it's how the app does a refresh between your account and our servers. See if this will shake things up and you'll be able to add songs to playlists as expected.

If the above doesn't help, you can then go for a clean reinstall for your platform, to be sure no corrupted cached info is interfering with your app.

Hope this does the trick. Let me know how you get on.

can’t search songs that i want to add to my playlist

Sun, 15 Sep 2024 08:28:30 GMT

when i go to my playlist and want to add a song, then want to search one then there’s a problem warning telling me to try again but it won’t work