topic Re: Can’t see album covers because “More” button has been replaced with “edit” on created playlists in iOS (iPhone, iPad)

Can’t see album covers because “More” button has been replaced with “edit” on created playlists

user-removed — Sun, 19 Jun 2022 13:28:43 GMT

Plan-free

country- US

device- iPhone 13 (IOS)

problem-

On my own created playlists the “more” button has been replaced with an a button titled “edit” and when I click that button it opens my playlist but it does not show any of the album covers, only a white circle with a dash in the middle. I used to be able to preview the songs in my playlist but now I can only delete them. Pictures are attached bellow.

when I click edit:

Unable to view song on my own playlist

vk12 — Sat, 12 Feb 2022 15:50:35 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

On IOS, I'm unable to click "and more" on my playlists on Spotify. I understand that non-premium users cannot view songs on an artist's discography, however I should be able to access the song list on my own playlists that I've created. I am unsure if this is a glitch or how to fix it. I would appreciate help to resolve this issue, thank you.

Re: Unable to view song on my own playlist

zurioma — Sat, 12 Feb 2022 16:20:32 GMT

I am having this issue as well!! It has been a huge inconvenience and concern for the past few days. I have already tried to reboot and reinstall the app multiple times and nothing has been working. Please fix this Spotify! Thank you.

Re: Unable to view song on my own playlist

aBiGaIL13 — Sat, 12 Feb 2022 17:36:21 GMT

i am also having this issue, i cant view or remove the songs on my own playlist??? doesn’t make any sense as to why

Re: Unable to view song on my own playlist

LH57 — Sat, 12 Feb 2022 17:45:51 GMT

I am having the same problem, and it is very frustrating. I am very unhappy with this glitch or update, and would like to be able to see the songs on my own playlist. now i can’t even remove songs I no longer like either. Please fix!!

Re: Unable to view song on my own playlist

SantaD — Sun, 13 Feb 2022 06:55:50 GMT

Same but only on my phone. On my Mac it works.

Re: Unable to view song on my own playlist

MariaelenaB — Mon, 14 Feb 2022 15:31:26 GMT

This keeps happening to me as well. Redownloading the app doesn’t help at all. Might find a new music app bc Spotify has been way to buggy for me.

Re: Unable to view song on my own playlist

povimapillow — Mon, 14 Feb 2022 18:29:03 GMT

I have the exact same problem on my IPhone! It’s really annoying and I hope that it didn’t become a thing exclusively reserved to premium users.

Re: Unable to view song on my own playlist

Eni — Mon, 14 Feb 2022 21:13:52 GMT

Hi folks!

Thanks for getting in touch about this.

First up, we'd recommend logging out and then logging back in two times in a row on your phone. It sounds a bit odd, but it forces a sync between the account and your device.

If this doesn't do the trick, it's well worth running a clean reinstall by following these steps to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one.

If nothing changes, please you provide us with the following info so we can investigate further:

your device's make, model and version of operating system
the version of your Spotify app
a screen recording where we can see the issue happening

We'll be on the lookout for your replies.

Re: Unable to view song on my own playlist

LH57 — Mon, 14 Feb 2022 21:29:54 GMT

Yes the double log out has worked! Thank you for your response

Re: Unable to view song on my own playlist

vk12 — Tue, 15 Feb 2022 02:07:37 GMT

Yes, logging out and in a few time worked! Thank you so much.

Re: Unable to view song on my own playlist

bigdilfenergy — Tue, 15 Feb 2022 02:28:03 GMT

it worked, thank u sm!!!

Re: Unable to view song on my own playlist

Eni — Tue, 15 Feb 2022 15:01:57 GMT

Hey folks,

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help.

Have a good one 🙂

Re: Unable to view song on my own playlist

bigdilfenergy — Wed, 16 Feb 2022 01:54:46 GMT

not a huge deal, but while it does work when logging out and then re-logging into the app, i have to do it every time. i was wondering if there was a way to stop it from happening all together, instead of having to log out every time? it’s just a bit annoying. thank you!

Re: Unable to view song on my own playlist

Eni — Wed, 16 Feb 2022 15:24:53 GMT

Hey @bigdilfenergy,

Thanks for getting in touch about this.

The folks at our tech team are currently looking into this, so make sure to vote for the Ongoing Issue here, if you haven't already. Make sure to provide us with the info we're asking for in the Status update in the comments.

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. We'll be sure to keep you updated with any news on the matter there.

Hope you find this useful. Keep us posted if you have any questions.

[iOS][Social] Restore the “more…” option in the iPhone app!!!!

Spenglify — Sat, 14 May 2022 00:03:12 GMT

The latest iPhone app release rudely removed the “more…” option in the song share sheet. I use this button every damned day. Now I can’t share to my friends on Telegram or other less popular networks unless I copy and paste. The iOS share sheet is ESSENTIAL PLATFORM SUPPORT. Please fix this ASAP!!!

Re: Can’t see album covers because “More” button has been replaced with “edit” on created playlists

Eni — Mon, 20 Jun 2022 15:47:04 GMT

Hey there @user-removed,

Thanks for getting in touch about this here in the Community.

You should still be able to see the album covers and listen to the preview of the songs.

Could you let us know if the issue persists when you tap on "Add songs" instead of "Edit"?

If so, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one.

We'll be on the lookout for your reply.

Re: Can’t see album covers because “More” button has been replaced with “edit” on created playlists

user-removed — Mon, 20 Jun 2022 17:07:21 GMT

I am able to see the album covers when I click add songs. I have cleared the cache and reinstalled the app multiple times with no luck.

“And more” now replaced with “edit”

Dingle39 — Tue, 21 Jun 2022 07:43:43 GMT

Plan

Free

Country

United States

Device

iPhone 7

Operating System

iOS 15.5

My Question or Issue

When I go on my playlists it says “edit” instead of “and more” so now I can’t preview songs. I also can’t see what songs are in other peoples playlists because the “and more” button doesn’t do anything when I touch it. This happened as soon as my plan switched to free and I tried clearing my cache, signing out, and uninstalling the app but none of that worked.

Re: Unable to view song on my own playlist

naha — Tue, 21 Jun 2022 13:45:39 GMT

This it happening to me now, has been going on for a few weeks. Worked months ago. It also happens to other playlists, in my case, not just my own. I've tried everything lister here and in other threads but it still doesn't work. So annoying. I have an iphone 13 pro, ios 15.5