topic Re: Music pausing when playing game (IOS) in iOS (iPhone, iPad)

Music pausing when playing game (IOS)

chimericyth — Fri, 30 Dec 2022 23:35:00 GMT

Plan

Premium

Country

California

Device

(iPhone 14)

My Question or Issue

Every time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausing. Anyone know any solutions?

Re: Music pausing when playing game (IOS)

Lyubka — Tue, 22 Jul 2025 18:33:45 GMT

Hey @chimericyth,

Thank you for reaching out here in the Community!

Can you let us know if you've already tried to log out > restart your device > log back in?

We'd recommend to check if Background App Refresh is toggled on in your Settings. In case it's not, make sure to switch it and test if you'll still experience this.

In case the issue persists, try to clear cached files on your device following the steps in this support article.

Let us know how things work out, we'll be keeping an eye out for your reply.

Re: Music pausing when playing game (IOS)

chimericyth — Tue, 03 Jan 2023 21:27:09 GMT

I appreciate the help but unfortunately it still pauses every time I open a game. I’m new the IOS so I’m not really sure what to do. Is there anything else you can think off? I tried what you suggested and I deleted and reinstalled the app before but nothing seems to work. Thank you again for the help though.

Re: Music pausing when playing game (IOS)

OscarDC — Wed, 04 Jan 2023 22:55:09 GMT

Hey @chimericyth,

Thank you for keeping in contact.

To continue checking your case, would you mind confirming if this happens using other apps and other games? If not, include in your next response the make, model and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.

Re: Music pausing when playing game (IOS)

ottawayd — Fri, 06 Jan 2023 14:31:01 GMT

I have just noticed the same thing. Really frustrating. I have ‘fixed’ it by turning the game music and SX to zero, but that’s more of a workaround than a fix.

iPhone 12 Pro Max, iOS 16.2, Spotify v8.7.94.551.

Re: Music pausing when playing game (IOS)

chimericyth — Sat, 07 Jan 2023 00:11:03 GMT

Hello,

So I tried it with different games, it only pauses on one other game called MeChat, the rest are fine. I have an iphone 14, version 16.1.1 and my spotify version is 8.7.94.551

Re: Music pausing when playing game (IOS)

Dian — Sun, 08 Jan 2023 07:48:18 GMT

Hey there,

Thanks for the replies.

If the described experience is occurring only with a specific app on iOS devices, it'd be best to contact Apple support for more information on the matter. Just make sure to turn on the background app refresh beforehand as @Lyubka advised.

Hope this helps,

Cheers!

Re: Music pausing when playing game (IOS)

Deey — Thu, 25 Jan 2024 00:26:06 GMT

Hey so ummmm I wanna play a game but it keeps pausing can y’all make a setting for that???

Re: Music pausing when playing game (IOS)

Deey — Thu, 25 Jan 2024 00:29:46 GMT

It didn’t work for le

Re: Music pausing when playing game (IOS)

Yordan — Fri, 26 Jan 2024 08:43:26 GMT

Hello @Deey,

Does this occur only with a specific game or several ones? Also, please share the make, model and OS version of your device, along with the exact version of the Spotify app you're running so we can look further into this.

Cheers,

Re: Music pausing when playing game (IOS)

Bicat — Wed, 03 Apr 2024 08:14:44 GMT

Yea i tried all that but it pauses every time i open Roblox i tried everything i can think of and more but it still wont work

Re: Music pausing when playing game (IOS)

Bicat — Wed, 03 Apr 2024 08:21:43 GMT

Im using ios 17.3.1 on the iPhone xs max btw

Re: Music pausing when playing game (IOS)

MartinT — Thu, 04 Apr 2024 08:52:01 GMT

Hey @Bicat,

Thanks for getting back to us.

As a next step we would recommend to open up your games settings and turn down in-game volume settings like sounds or music. It's possible that the game restricts your device into playing audio from only one source.

Give it a try.

Re: Music pausing when playing game (IOS)

Bicat — Thu, 04 Apr 2024 08:55:24 GMT

I have my volume turned all the way down but it still does it

Re: Music pausing when playing game (IOS)

MihailY — Fri, 05 Apr 2024 12:39:42 GMT

Hey @Bicat,

Thanks for your reply.

As mentioned previously, it's best to reach out to Apple support for further troubleshooting steps. Since this doesn't happen with all games, we'd also recommend contacting the game developer.

Let us know how it goes.

Spotify and gaming apps

tbskinner00 — Fri, 21 Jun 2024 19:30:25 GMT

I've always listened to Spotify while I play games on my phone. If I open Candy Crush while Spotify is playing, the music pauses until I close the game. I enjoy listening to music while playing, so this is a bit annoying. Anyone have any ideas on how to solve this problem?

How can I prevent App Store games from interrupting premium music streaming

Flaargyll — Wed, 06 Nov 2024 05:10:15 GMT

I have a premium account. When streaming music on my iPhone and playing App Store games, commercials from the games interrupt the music, and I’m forced to shut down the game and reconnect with Spotify. Does anyone know how to fix this?

App won’t play while game app is open in iOS

Jillyk — Tue, 24 Dec 2024 06:59:52 GMT

Since updating iOS version 18.2 I cannot play Spotify while playing a game. The music just stops every time I open certain apps. I have reinstalled all of the apps and cleared my cache history, but nothing has worked thus far.

Re: App won’t play while game app is open in iOS

victoria88paul — Tue, 24 Dec 2024 11:57:28 GMT

@ SubwayBOGOCode wrote:
Since updating iOS version 18.2 I cannot play Spotify while playing a game. The music just stops every time I open certain apps. I have reinstalled all of the apps and cleared my cache history, but nothing has worked thus far.

It sounds frustrating to have your music interrupted like that! This issue might be related to a known bug with iOS 18.2. Here are a few steps you can try to resolve it:

Update All Apps: Ensure that both Spotify and your game apps are updated to their latest versions.
Disable Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for Spotify and the game apps.
Check Audio Settings: Go to Settings > Spotify > Audio and make sure the "Allow Background App Refresh" option is enabled.
Restart Your Device: Sometimes a simple restart can fix unexpected issues.

Hopefully, one of these steps helps you get back to enjoying your music while gaming!

Re: App won’t play while game app is open in iOS

Jillyk — Wed, 25 Dec 2024 21:17:56 GMT

Thanks for the ideas but sadly it didn’t work. Maybe it’s just The universe telling me to stop wasting hours playing Water Sort games!