topic Slow syncing over WiFi in iOS (iPhone, iPad)

Slow syncing over WiFi

Superlux — Tue, 02 Apr 2013 20:36:36 GMT

I have an Iphone 5 -latest os, and the last Spotify update. The syncing of offline playlist over WiFi has bin unbearable slow the last couple of days. -Any tips or suggestions?

Re: Slow syncing over WiFi

Taylor — Tue, 02 Apr 2013 21:08:10 GMT

@Superlux wrote:
I have an Iphone 5 -latest os, and the last Spotify update. The syncing of offline playlist over WiFi has bin unbearable slow the last couple of days. -Any tips or suggestions?

Hi, and welcome to the Spotify community!

What quality do you have your music set to? If it is high, the file will take longer to download.

There has been an issue with some users having syncing being slow or stopping, so please note this may be a bug.

Anthony 🙂

Re: Slow syncing over WiFi

Superlux — Tue, 02 Apr 2013 21:12:25 GMT

Hi! I'm using "extreme", both on streaming and sync. It has never bin a problem -until These last two updates (I guess)

Re: Slow syncing over WiFi

Taylor — Tue, 02 Apr 2013 21:54:07 GMT

@Superlux wrote:
Hi! I'm using "extreme", both on streaming and sync. It has never bin a problem -until These last two updates (I guess)

Hi,

Firstly, could you try putting the quality on normal and see how fast it syncs for me? Thanks

To make sure your internet is still fast, check it out at speedtest.net .

Have you tried a clean reinstall?

If the problem persists, feel free to submit a support ticket on the online contact form, as this may be a bug with the Spotify client.

[Update]: Just did a little browsing of the community, found that this is a known issue: https://community.spotify.com/t5/Bugs/iOS-Tracks-sync-very-slowly/td-p/243078

Anthony 🙂