topic Shuffle won’t stop in iOS (iPhone, iPad)

Shuffle won’t stop

DFT2 — Sat, 18 Mar 2023 20:15:43 GMT

Playlists continue to shuffle after a few songs in correct order. Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please help

Plan

Premium

Country

IPad Air 5 th gen

Operating System

iOS 16.3.1

My Question or Issue

Re: Shuffle won’t stop

Lyubka — Mon, 20 Mar 2023 13:09:48 GMT

Hey @DFT2,

Thank you for reaching out here in the Community.

Could you please let us know if the issue persists when you log in on other devices?

It's also a good idea to ask a friend or a family member to log in on your iPad to test if the app behaves the same way.

In case it does, it'd be great if you could tell us the exact Spotify version that you use.

We'll be on the lookout for your update 🙂

Re: Shuffle won’t stop

DFT2 — Sun, 26 Mar 2023 01:04:07 GMT

Version 8.8.20.555

i don’t use other devices

Re: Shuffle won’t stop

Alex — Mon, 27 Mar 2023 06:57:50 GMT

Hi there @DFT2,

Can you check that the Enhance button is disabled on your playlists and clear your Queue before playing anything?

Let us know if things play in Shuffle mode after that as well.

Cheers.