topic Re: Client crash after installing patch 0.6.3 in iOS (iPhone, iPad)

Client crash after installing patch 0.6.3

Jakob_R — Fri, 12 Apr 2013 17:40:17 GMT

Description
My app client crashes after I have logged in.

A more detailed description, using numbered steps
1. First I started spotify as usually after installing the update in AppStore.
2. The client showed 3 dots and the New songs list appeared. After 2 sec the client vanish from my UI. No error message of any kind.
3. I search after a troubleshooting guide and found one. I was supposed to clear my Safari history and cookies. Delete my Spotify app. Restart the phone and then reinstall the Spotify App. After that I could login with no problem, but 2-4 sec after I had logged the app closed without any error message.
4. I tried to do the reinstall action several times with the same result.

My iPad/iPhone model
iPhone 4S, iOS 6.1.3

Device’s Operating
6.1.3

Is your device jailbroken?
No

Approximately how many playlists do you have?
I got around 7 playlists that's synchroniced.

My mobile Spotify version
0.6.3

My provider and country
Eg. AT&T, US; or Telia, Sweden

My username
To find this, click on your name at the top right of the site (next to where it says "Log out") then click Overview.

Do you have any screenshots you can attach to more clearly explain your issue?

Re: Client crash after installing patch 0.6.3

Louer — Fri, 12 Apr 2013 20:18:47 GMT

I have exact same problem with iPad 2.

Re: Client crash after installing patch 0.6.3

tmsqld — Sat, 13 Apr 2013 02:44:04 GMT

Same here. Deleted and reinstalled, normal and hard shutdown of iPhone - no joy

Re: Client crash after installing patch 0.6.3

anandali — Sat, 13 Apr 2013 20:37:04 GMT

Same here with an iPad mini.

Re: Client crash after installing patch 0.6.3

flaberguest — Mon, 15 Apr 2013 14:52:45 GMT

I think the app crashes only when we connect through Spotify, not through Facebook. Am I right?

Re: Client crash after installing patch 0.6.3

dennisprenzl — Mon, 15 Apr 2013 19:29:16 GMT

I have the same issue on both the iPhone and iPad.