topic Re: Error bug in iOS (iPhone, iPad)

Error bug

Janaicassss — Fri, 28 Apr 2023 10:13:42 GMT

Plan

/Premium

Country , NL

Device

(iPhone 14 max pro.

Operating System

(iOS 16

My Question or Issue

spotify keep shut down after

profile > account. It keeps bugging and shuts completely down after trying. Please fix this bug. Can’t see account information.

Re: Error bug

MihailY — Sat, 29 Apr 2023 13:11:45 GMT

Hey @Janaicassss,

Thanks for reaching out.

As a first step in troubleshooting this issue, can you please try reinstalling the app? If the issue persists, try using a different internet connection and check if you have any pending system updates.

Let us know how it goes.