topic Re: Shuffle in iOS (iPhone, iPad) https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle/m-p/5578956#M154376 <P><SPAN style="background-color:transparent;color:#000000;">Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8778196">@Jessicanz</a></SPAN>,</SPAN></P> <P><SPAN style="background-color:transparent;color:#000000;">&nbsp;</SPAN></P> <P><SPAN style="background-color:transparent;color:#000000;">Thanks for reaching out.</SPAN></P> <P><SPAN style="background-color:transparent;color:#000000;">&nbsp;</SPAN></P> <P><SPAN style="background-color:transparent;color:#000000;">As a first step, can you please let us know the following:</SPAN></P> <UL> <LI><SPAN style="background-color:transparent;color:#000000;">Your exact Spotify version.</SPAN></LI> <LI><SPAN style="background-color:transparent;color:#000000;">Have you tried any troubleshooting steps like</SPAN><A href="https://support.spotify.com/article/reinstall-spotify/" target="_blank"> <U>reinstalling the app</U></A><SPAN style="background-color:transparent;color:#000000;">?</SPAN></LI> <LI><SPAN style="color:#000000;">Does the issue persist on other devices using your account or on your device using a different account?</SPAN></LI> </UL> <P><SPAN style="background-color:transparent;color:#000000;">Keep us posted.</SPAN></P> <P>&nbsp;</P> Thu, 11 May 2023 06:42:18 GMT MihailY 2023-05-11T06:42:18Z Shuffle https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle/m-p/5578103#M154349 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>New Zealand&nbsp;</P><P><STRONG>Device</STRONG></P><P>(iPhone 12 pro)&nbsp;</P><P><STRONG>Operating System</STRONG></P><P>(iOS 16.4.1 a)&nbsp;</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;</P><P><STRONG>when you shuffle music now on the app it only shuffled through 6-10 songs not the whole playlist.&nbsp;</STRONG></P><P>&nbsp;</P> Tue, 09 May 2023 19:10:17 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle/m-p/5578103#M154349 Jessicanz 2023-05-09T19:10:17Z Re: Shuffle https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle/m-p/5578956#M154376 <P><SPAN style="background-color:transparent;color:#000000;">Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8778196">@Jessicanz</a></SPAN>,</SPAN></P> <P><SPAN style="background-color:transparent;color:#000000;">&nbsp;</SPAN></P> <P><SPAN style="background-color:transparent;color:#000000;">Thanks for reaching out.</SPAN></P> <P><SPAN style="background-color:transparent;color:#000000;">&nbsp;</SPAN></P> <P><SPAN style="background-color:transparent;color:#000000;">As a first step, can you please let us know the following:</SPAN></P> <UL> <LI><SPAN style="background-color:transparent;color:#000000;">Your exact Spotify version.</SPAN></LI> <LI><SPAN style="background-color:transparent;color:#000000;">Have you tried any troubleshooting steps like</SPAN><A href="https://support.spotify.com/article/reinstall-spotify/" target="_blank"> <U>reinstalling the app</U></A><SPAN style="background-color:transparent;color:#000000;">?</SPAN></LI> <LI><SPAN style="color:#000000;">Does the issue persist on other devices using your account or on your device using a different account?</SPAN></LI> </UL> <P><SPAN style="background-color:transparent;color:#000000;">Keep us posted.</SPAN></P> <P>&nbsp;</P> Thu, 11 May 2023 06:42:18 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle/m-p/5578956#M154376 MihailY 2023-05-11T06:42:18Z