topic App Crashing in iOS (iPhone, iPad)

App Crashing

rclenn — Mon, 19 Jun 2023 14:52:08 GMT

Lately when playing music and listening to podcasts, the app will crash and stop playing.

Re: App Crashing

Novy — Wed, 21 Jun 2023 15:39:56 GMT

Hey there @rclenn,

Thanks for reaching out here in the Community. We moved your post from the Chat section to the help boards as its content fits better here.

Would you mind letting us know the make, model, OS version and Spotify version of the device in which this is happening?

It'd also be helpful to know if you've already tried any troubleshooting steps in an effort to fix this issue, this can help us avoid repeating any steps.

Keep us posted.

When I press play, after a few seconds the music stop

Thu, 06 Jul 2023 22:33:14 GMT

When I press play, after a few seconds the music stop. I have to press play again, then the same problem happens. Basically the music stops playing without my control