topic Re: Song on repeat in iOS (iPhone, iPad)

Song on repeat

Hfhffghgcvbhc — Wed, 05 Jul 2023 16:59:22 GMT

Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”. On repeat!

Cant listening more then 1 track

Plan

Premium

Country

Turkey

Device

Iphone 12

macbook pro

Operating System

iOS 16

My Question or Issue

Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”. On repeat!

The same song loops the second song.

tetsuoism — Thu, 06 Jul 2023 01:51:45 GMT

THE SAME PHENOMENON OCCURS WHEN PLAYING IN A WEB BROWSER OR APP. No matter which song you play, the second song will always play the fixed song, and that song will loop throughout the transition. Even if I change the playback terminal, the same phenomenon is repeated and I am in trouble. Is there a way to get rid of it?

Re: Song on repeat

Yordan — Fri, 07 Jul 2023 08:09:44 GMT

Hi folks,

Welcome to the Community and thanks for reaching out!

That's odd. I'd recommend checking the Queue on your device to see if the song appears there, and clearing it with the Clear queue button - that should do the trick!

In case the issue persists, please share a short screen recording which captures the app's behavior in action so we can investigate further.

Let me know how it goes. Cheers!

Re: Song on repeat

matthew604 — Fri, 07 Jul 2023 14:53:55 GMT

I'm having the same issue. The queue always fills up with "Mrs. Hollywood" even though I've never searched this song. I empty the queue and within a day it fills up with 80+ copies of this song. Please let me know how to fix this.

Re: Song on repeat

AlejaR — Sat, 08 Jul 2023 15:56:05 GMT

Hey @matthew604,

Thanks for your reply and for the info shared.

Just to confirm, have you already try by clearing the queue as suggested by @Yordan? If you haven't yet, we'd suggest giving it a try. To do it, you can locate the queue by following the steps in this article. There, look for the Clear queue button and select it to see if you notice any difference.

If the above doesn't do the trick, would you mind sending us the make/model and OS of the affected device, along with the Spotify version you're running there?

Lastly, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details. It'd be great if you send us a short video recording of what's happening, so we can better visualize what you're mentioning. You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google drive and make it public, so we can watch it.

Keep us in the loop!

Re: Song on repeat

matthew604 — Mon, 10 Jul 2023 13:40:20 GMT

Hi!

Clearing the queue, helped for a few hours and then it re-filled with the same song. Logging out of all devices has seemed to fix the problem thankfully.

As far as I know there wasn't a notable event that triggered this.

Re: Song on repeat

Lyubka — Tue, 11 Jul 2023 14:28:05 GMT

Hey @matthew604,

Thanks for getting back to us.

We're glad to hear that logging out has helped and the app works as it should for you again 🙂

If anything else comes up, the Community will be here for you.

Cheers!