topic Offline Download in iOS (iPhone, iPad)

Offline Download

mdellapina — Mon, 17 Jul 2023 06:16:21 GMT

Spotify App Version

8.8.52.521

Operating System

iOS 16.5. (c)

Issue

when downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs seem to download

Re: Offline Download

Billy-J — Tue, 18 Jul 2023 01:43:56 GMT

Hey @mdellapina, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.
If you're still having trouble, can you send me a screen recording of what's happening? That way I can take a closer look.

Let me know how everything goes!

Re: Offline Download

rtpacis — Wed, 19 Jul 2023 23:41:14 GMT

I had the same issue over the weekend, running on an iPhone 11 with the same OS version as yours. A recent Spotify update, 8.8.54.544, became available on my Tuesday evening and upon installing it, resolved the issue. Probably good to give the latest version a try.