topic Re: add queue missing in iOS (iPhone, iPad)

add queue missing

xl2431 — Thu, 27 Jul 2023 02:17:42 GMT

Plan

Free

Device

(iPhone XR)

My Question or Issue

the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devices and it’s been like this since i had the app. I tried reinstalling/updating, changing settings nothing helped

Re: add queue missing

Dian — Thu, 27 Jul 2023 06:06:02 GMT

Hey @xl2431,

Thanks for posting in the Community.

This is one of the limitations of a free account. A free account has a few extra features on a tablet device. Those features are not present on a mobile phone device.

Hope this clears things a bit.

Cheers!

Re: add queue missing

Hxgxn1 — Thu, 27 Jul 2023 09:04:23 GMT

Hey, I have the same error, that I can’t just swipe a song to queue it anymore. Even though I am on Spotify Premium. I’m sure it worked a few days ago. I’m on iPhone 12 with the App Version 8.8.56. Restart didn’t worked. Any suggestions?

Thank you

Re: add queue missing

Dian — Thu, 27 Jul 2023 09:17:11 GMT

Hey @Hxgxn1 ,

Thanks for posting in the Community.

Where do you try to swipe the song to add it to the queue, I mean in which part of the app? Is it from the search bar, the liked songs or a playlist?

Try performing a clean reinstall of the app in the meantime to see if this brings any change. Here is how.

Keep us posted.

Cheers!

Re: add queue missing

Hxgxn1 — Thu, 27 Jul 2023 09:20:24 GMT

Hey, thanks for the quick reply. I already reinstalled the app and it seems to appear only when browsing in my library. When using the search site, everything works fine.

Re: add queue missing

Hxgxn1 — Thu, 27 Jul 2023 09:33:55 GMT

Also it seems only to appear in my favorite songs.

Re: add queue missing

Joan — Thu, 27 Jul 2023 13:28:00 GMT

Hi there @xl2431,

Thanks for the info. Could you send us some screenshots of exactly what you see? That will help us investigate this.

Keep us posted.

Re: add queue missing

Hxgxn1 — Thu, 27 Jul 2023 13:34:13 GMT

Sure, here are some of the Home and Search Screen, where it works brilliant. And in the library it works on any playlist, like here a MixTape except the favorite songs. I can’t show you but, I was trying to open the gesture dialog via wiping, but it doesn’t work

Re: add queue missing

Joan — Thu, 27 Jul 2023 14:21:22 GMT

Hi @Hxgxn,

Thanks for the reply. I can see that you have Smart Shuffle on in the Liked Songs list. This is most likely why it doesn't work. Try turning it off and the swipe to queue should work as expected.

Hope this helps.

Re: add queue missing

MikeMusic1 — Fri, 28 Jul 2023 16:24:02 GMT

Yet another reason why smart shuffle needs to be disabled for everyone

Swipe to Queue not working with Smart Shuffle

Mr_Good_Sir — Mon, 31 Jul 2023 04:47:40 GMT

Plan

Premium

Country

USA

Device

Galaxy S22 Ultra

Operating System

One UI 5.1

My Question or Issue

Hey. So, my swipe to queue feature doesn't work when I have "Smart Shuffle" turned on. It works when shuffle is off, and basic shuffle is on. But then it stops working when Smart Shuffle is turned on. But it lets me add songs to the queue when I press and hold on a song. So, I am not sure why it wouldn't let me swipe to add them to the queue all of a sudden. Any ideas? Thanks.

Re: add queue missing

lkrishnakumar — Fri, 08 Sep 2023 10:12:42 GMT

I have 2 iPhones and in one I have the "Add to Queue" but the same is not available in the second device... with a different account ofcource

Re: add queue missing

lkrishnakumar — Fri, 08 Sep 2023 10:22:25 GMT

I have the same issue