topic Re: Close Button Doesn't Appear in Queue in iOS (iPhone, iPad)

Close Button Doesn't Appear in Queue

WillDaBeast78 — Thu, 21 Sep 2023 03:22:54 GMT

Plan

Premium

Country

United States

Device

iPhone 11 Pro

Operating System

iOS 16.6.1

My Question or Issue

The close button doesn't appear on the queue screen so the user is unable to go to the previous screen without closing the app.

MateusM — Thu, 21 Sep 2023 17:11:36 GMT

Hey there @WillDaBeast78! Welcome to the Community. I'm glad to assist you 🙂

Just to confirm, is this only happening on your phone or on other devices as well?

We'd suggest that you try logging out and then logging back in twice. We know this sounds odd, but it's how the app forces a cache refresh.

If this doesn't do the trick, we recommend checking if the OS of your phone has any pending updates.

Please keep me in the loop.

/Mateus

WillDaBeast78 — Fri, 29 Sep 2023 19:07:56 GMT

That fixes the issue, but only temporarily. The issue isn’t consistent every time the queue is opened, but happens sporadically.