topic Re: iOS app not showing all devices for streaming in iOS (iPhone, iPad)

iOS app not showing all devices for streaming

JumpinJackFlash1 — Mon, 30 Oct 2023 15:04:04 GMT

Plan

Premium

Country

Device

(iPhone 13 pro max)

Operating System

(iOS 16.6)

My Question or Issue

Why can my Spotify App on Windows & Chrome devices see my streamer (volumio) on our home network, but the iOS app not? If i run spotify in a browser window on the iphone, the volumio streamer is accessible, but i cant refer to my library without using the app, and then i cant point the app to the streamer?

Seem weird this is working on other platforms, but not iOS...

See attached images.

Re: iOS app not showing all devices for streaming

OscarDC — Tue, 31 Oct 2023 15:21:14 GMT

Hey @JumpinJackFlash1,

Thank you for reaching out to the Community and welcome.

This issue about the app not recognizing external devices is commonly related to some damaged cache stored on your device. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article.

If the issue persists, since this could also be related to the network you're connected to, would you mind restarting your router to see if it makes any difference?

Lastly, include in your next response the Spotify version you're currently running on your iPhone to continue investigating the case.

We'll be on the lookout.

Re: iOS app not showing all devices for streaming

JumpinJackFlash1 — Wed, 01 Nov 2023 09:26:01 GMT

Thanks - I actually discovered I could see (and select) the devices on my iOS app if I went to the "Settings > Devices" menu and turned off "Show local devices only". A little strange since they are all hanging off the same wireless router, via a network switch. But problem solved an music flowing once again - thanks for taking the time to respond. I'll try the cache clearing option if i experience similar problems in the future.