topic Re: iOS - Open queue connected to Car Play (within iOS App) cannot be closed in iOS (iPhone, iPad)

iOS - Open queue connected to Car Play (within iOS App) cannot be closed

Raggzman — Mon, 25 Dec 2023 20:59:50 GMT

Plan

Premium

Country

Sweden

Device

iPhone 14 Pro

Operating System

iOS 17.1.1

App Version

8.8.96.395

My Question or Issue

Hi! I was in my mother’s car connected to the car’s Car Play, while I was controlling the app from the phone. I was in my personal playlist and opened the music-queue from the Song-detail-view. From the Queue-view I could not go back to previous view. Or just close it at all. I did not want to terminate the app while music was playing. Please see photo attached 🙂

Is this a known issue?

BR,

Eric

Re: iOS - Open queue connected to Car Play (within iOS App) cannot be closed

Raggzman — Mon, 25 Dec 2023 21:02:06 GMT

Attaching photos here. I could not attach it before

Re: iOS - Open queue connected to Car Play (within iOS App) cannot be closed

Ivelina — Wed, 27 Dec 2023 07:58:49 GMT

Hi there @Raggzman,

Thanks for posting in the Community and for the info!

Does this happen only when you've connected your phone to the car or even if you're just listening to music directly from the phone?

If you haven't already tried, we recommend logging out > logging back in twice in a row. This does sound a bit strange, but it helps re-sync the device and your account and it's worth checking if it makes any difference. One more step you can try if nothing changes is a clean reinstall with the steps here (keep in mind you have to re-download your content again afterwards).

Keep us updated 🙂