topic Re: Overlapping buttons in queue in iOS (iPhone, iPad)

Overlapping buttons in queue

Dvirha9 — Fri, 22 Dec 2023 15:39:15 GMT

Plan

Premium

Country

Israel

Device

iPhone 13 pro

Operating System

iOS 16

My Question or Issue

On Right-to-left language like Hebrew the buttons in the queue overlap making it difficult to skip songs.

Re: Overlapping buttons in queue

Joan — Fri, 22 Dec 2023 15:18:33 GMT

Hi there @Dvirha9,

Thanks for reaching out. We'd be happy to look into this. Could you provide us some more info on the matter, namely the following:

Is this only on Android or also on iOS, Windows, Mac, the Webplayer and so on? If you cannot test these yourself, you can also check with other people you know that have their devices set to Hebrew.
When did you first notice this behaviour.
Send us some screenshots of where exactly the overlap is visible.

With this info, we'd be happy to look into it.

Keep us posted.

Re: Overlapping buttons in queue

Dvirha9 — Fri, 22 Dec 2023 15:50:58 GMT

Hi Joan,

First of all, I edited the post and added a screenshot showing where the overlapping happens.

This issue started a few months ago, can’t remember exactly when, I thought it will be fixed until now but it’s still the same. On webplayer everything works good, I’m not sure about android and Mac. As I was saying the bug seem to happen on my iOS 16.

Hope I could provide enough information.

Re: Overlapping buttons in queue

Yordan — Sun, 24 Dec 2023 14:37:25 GMT

Thanks for the info @Dvirha9!

We've forwarded this to our tech folks who'll investigate further. In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

Cheers!

Re: Overlapping buttons in queue

Joan — Tue, 30 Jan 2024 10:02:25 GMT

Hi @Dvirha9

Our internal investigation shows that the issue should be resolved now. Please make sure your app is on the latest version and let us know if everything works as expected on your end.

Keep us posted.