https://community.spotify.com/t5/iOS-iPhone-iPad/Preview-not-working/m-p/5999975#M162191 <P>Hey, there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26224171">@Djbushbug</a>! Thanks for posting here in the Community, I'm happy to help you! <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;<BR /><BR />Can you make sure you have a stable connection to avoid issues when playing the videos? Also, can you test on a different internet connection, like a hotspot to see if it makes any difference?<BR /><BR />If it doesn't do the trick, you can try a clean reinstall by following <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_self"><STRONG>these</STRONG></A> steps. This process may help you get rid of any local cache that might be causing issues on your end.<BR /><BR />Please keep me posted on the progress.<BR /><BR />/Mateus</P> Thu, 11 Apr 2024 11:48:27 GMT MateusM 2024-04-11T11:48:27Z https://community.spotify.com/t5/iOS-iPhone-iPad/Preview-not-working/m-p/5999394#M162181 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P><STRONG>iphone 14 Pro Max</STRONG></P><P>&nbsp;</P><P><STRONG>Operating System</STRONG></P><P>(iOS 17</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><STRONG>the preview for playlist not showing video when I click on it but it plays the video in the spot to enter the preview any help will be appreciated&nbsp;</STRONG></P><P>&nbsp;</P> Thu, 11 Apr 2024 04:13:43 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Preview-not-working/m-p/5999394#M162181 Djbushbug 2024-04-11T04:13:43Z https://community.spotify.com/t5/iOS-iPhone-iPad/Preview-not-working/m-p/5999975#M162191 <P>Hey, there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26224171">@Djbushbug</a>! Thanks for posting here in the Community, I'm happy to help you! <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;<BR /><BR />Can you make sure you have a stable connection to avoid issues when playing the videos? Also, can you test on a different internet connection, like a hotspot to see if it makes any difference?<BR /><BR />If it doesn't do the trick, you can try a clean reinstall by following <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_self"><STRONG>these</STRONG></A> steps. This process may help you get rid of any local cache that might be causing issues on your end.<BR /><BR />Please keep me posted on the progress.<BR /><BR />/Mateus</P> Thu, 11 Apr 2024 11:48:27 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Preview-not-working/m-p/5999975#M162191 MateusM 2024-04-11T11:48:27Z