topic Re: Spotify app requiring me to kill the app and restart almost every time I have go to listen in iOS (iPhone, iPad)

Spotify app requiring me to kill the app and restart almost every time I have go to listen

Sblefler2000 — Tue, 30 Apr 2024 03:09:06 GMT

Plan

Premium

Country

Device

iPhone 13

Operating System

Most recent IOS

My Question or Issue

I will go onto the app and I am unable to play any songs without restarting the app.

Re: Spotify app requiring me to kill the app and restart almost every time I have go to listen

MateusM — Tue, 30 Apr 2024 11:42:38 GMT

Hey @Sblefler2000! Thanks for posting here 🙂

Can you let me know if you have already tried any troubleshooting? If not, I'd suggest a clean reinstall of the app by following these steps. If that doesn’t do the trick, can you let me know the Spotify version of your device is running?

Please let me know how this goes.
/Mateus

Re: Spotify app requiring me to kill the app and restart almost every time I have go to listen

Sblefler2000 — Wed, 01 May 2024 03:08:54 GMT

Thanks for the suggestion. Tried that earlier today and it did not help with the issue unfortunately. The version is 8.9.34

Re: Spotify app requiring me to kill the app and restart almost every time I have go to listen

MateusM — Wed, 01 May 2024 14:19:17 GMT

Thanks for getting back @Sblefler2000!

Can you try a different Spotify account and internet connection to check if the same issue happens?

You can also send us a short video of the issue so we can take a closer look at what's happening on your end.

Looking out to your reply.
/Mateus