topic volume lowers when iphone turns on in iOS (iPhone, iPad)

Music volume keeps lowering

Oll_15 — Fri, 26 Jan 2024 13:28:42 GMT

Plan

Premium

Country

Device

(iPhone 12 mini)

Operating System

(iOS 17)

My Question or Issue

Music keeps lowering from full volume to very quiet when opening my phone. But volume says it is full. I have tried switching off equaliser, resetting, uninstalling and reinstalling and it is still doing it. Any advice appreciated thanks

Re: Music volume keeps lowering

Joan — Sun, 28 Jan 2024 09:16:40 GMT

Hi there @Oll_15,

Thanks for reaching out. A big thank you to @Margo6617 too for the detailed reply.

I just wanted to add that you should also go to your app settings and check the audio normalization option. If it's on, turn it off, as it can sometimes cause volume fluctuations.

Hope this helps.

Re: Music volume keeps lowering

Oll_15 — Sun, 28 Jan 2024 11:59:48 GMT

Hello, thank you for the suggestions, I have tried these unfortunately I still have the volume problem. I will keep trying different things, hopefully I can figure it out. Is it possible my phone lowers volume because of my battery being low? It is random soemtimes it lowers completely quiet but I can still hear but other times it only lowers a little bit, and always when I tap my screen to awake my phone

Re: Music volume keeps lowering

Joan — Sun, 29 Jun 2025 08:17:19 GMT

Hi @Oll_15,

Thanks for the reply. Does the issue occur only when your phone is low on battery? Does it happen with any output device/headphones used - both via Bluetooth and over cable?

Let us know how it goes.

Re: Music volume keeps lowering

Oll_15 — Tue, 30 Jan 2024 13:07:43 GMT

Hello, I’ve been trying it out with my battery above 20% and when I don’t have it on low power mode and so far I haven’t had the volume lower on its own. It dosent do it when I use my earbuds and I don’t use a speaker

Re: Music volume keeps lowering

Ivelina — Wed, 31 Jan 2024 13:18:17 GMT

Thanks for the update, @Oll_15.

It is possible that it's due to the low power mode or low battery that the phone would do this automatically. In any case, we also recommend giving the app a clean reinstall if you'd like as it can help resolve different issues with the performance. You can follow the steps here.

We'll be here if you need help with anything else 🙂

volume lowers when iphone turns on

Tue, 21 May 2024 20:09:13 GMT

when i turn on my phone 11, regardless of if i actually unlock it or not, the volume of my music playing lowers by about half. the actual volume bar doesn’t change and it’s only on spotify, no other apps. to fix it i need to completely close the app and re-open. someone please help if you have a solution because it’s driving me crazy

Re: volume lowers when iphone turns on

Oll_15 — Thu, 23 May 2024 07:49:28 GMT

Hello, I had this problem when on my iPhone, it would only happen if my battery was very low. I think the iPhone tries to save power

Re: Music volume keeps lowering

med009 — Sun, 07 Jul 2024 08:02:22 GMT

I am facing something similar.

The phone is on speaker mode, playing spotify, screen switched off. By tapping on the screen to wake it up, the volumes lowers, but for the reason that the speaker is switching to the one of the ear (you use for a call). Havent found a proper way to get the phone back in real speaker (not ear speaker) mode.

Anyone suggestions to it?

Re: Music volume keeps lowering

Fuzion23 — Wed, 31 Jul 2024 07:25:02 GMT

I am having the same problem. If it’s on speaker mode and I unlock my phone it swaps to the ear speaker for calls as said above. Only way to fix it is if I close the app and re-open it. I’m on an iPhone 12 if that has something to do with it. Drives me insane. Does anyone have a fix?

Re: Music volume keeps lowering

violetwelsh — Sun, 11 Aug 2024 04:26:58 GMT

I had this problem but if you use siri even for just a second the volume will go back to normal!

Re: Music volume keeps lowering

PineStreet5 — Fri, 13 Sep 2024 22:10:11 GMT

Same. Pretty much if I switch apps while listening to Spotify or wake my phone up volume drops at least in half. Only when not connected to Bluetooth and using iPhone speaker. I’ve tried all suggestions on this thread but nothing works.

Music suddenly stops

Topazd — Thu, 19 Sep 2024 09:23:14 GMT

Plan

Premium

Country

Device

iPhone 15 Pro Max

Operating System

(iOS 17.7)

My Question or Issue

Since I got my iPhone 15 Pro Max I have an ongoing issue. when I connect my phone with an aux cable to my car and put on music, after a while the volume goes all the way down yet the music keeps playing. I have to get out of the app and enter again but it keeps happening every single time after a while. sometimes after one song, sometimes after a couple. I would really appreciate any help you can provide.

Re: Music volume keeps lowering

Ellenjulianna — Wed, 25 Sep 2024 14:37:12 GMT

I tried these and didn’t have luck BUT I turned OFF “attention aware features” under Face ID on my phone and it seems to have worked!

Volume dropping when switching apps

NotGeorgeWeah — Wed, 30 Oct 2024 15:23:26 GMT

Plan

Premium

Country

Device

iPhone 12

Operating System

iOS 17.6.1

My Question or Issue

This has only begun the last couple of days. When I’m playing music in the app, when I switch apps or even lock my phone and unlock it the volume will suddenly drop. The phones volume itself hasn’t changed as shown by the volume bar if I press the volume buttons. If I increase the volume using the buttons it is still relatively quiet. I have to quit the app and reopen it for the playing volume to reset.

Re: Music volume keeps lowering

yvo3 — Thu, 14 Nov 2024 06:18:51 GMT

Fixed at last thankyou .

Re: Music volume keeps lowering

leon961 — Fri, 15 Nov 2024 06:53:31 GMT

How?

Re: Music volume keeps lowering

ymkedebooij — Fri, 15 Nov 2024 10:49:12 GMT

i’ve tried many things to solve this issue including the clean re-install, but nothing helps. i have an iphone 15 with ios 18. are there any other ways to fix this?

Re: Music volume keeps lowering

Maria — Sat, 16 Nov 2024 15:02:28 GMT

Hello everyone,

Thanks for adding to this thread!

We see that it's working for some of you - that's great news 🎉 A few are still reporting that the issue persists, and should that be the case for you, there are some things we'd like to double-check, as they seem to have helped other users with similar issues.

So, what you can check from your end, to make sure we cover all bases, is the following:

Make sure your phone isn't using any power saving options or battery optimization apps.
That your phone is properly charged and is not on low battery mode.
The current Attention Aware features - try disabling them to see if that does the trick.
Change the audio normalization setting in the app. It's worth changing the Volume level here as well (if it's currently set to Loud, try switching it to Normal and check if the setting resets).
Switch on the equalizer.
A clean reinstall of the app to ensure you're running the latest version (if you haven't already).

Should you have tried these steps, are you're still noticing volume issues, it would be great if you could let us know the model & OS version of your device, along with the Spotify version.

Let us know how you get on!

Re: Music volume keeps lowering

Af210711 — Mon, 30 Dec 2024 02:52:08 GMT

Yooo friends and fam, I cannot deal with the Spotify app quiet-ing my music anytime I open another app. I have already tried all provided solutions and googled, etc… why is this happening? It happened within the last day or so?? HELP PLZ IM LOSING MY MIND