topic Re: iOS Menu bug in iOS (iPhone, iPad)

iOS Menu bug

Evadable — Sat, 10 Aug 2024 08:39:09 GMT

Hello,

When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queue’ when you click on the 3 dots.

This is frustrating to use when you only have one hand free.

iPhone SE 3rd gen, 17.5.1.

Thanks!

Plan

Premium

Country

Device

iPhone SE 3

Operating System

iOS 17.5.1

Re: iOS Menu bug

Eni — Sun, 11 Aug 2024 17:18:35 GMT

Hey there @Evadable,

Thanks for getting in touch about this and welcome to the Community!

Just to confirm, does this happen only with Spotify or with other apps as well?

Sometimes, a simple restart of your device can does the trick when it comes to this type of issues. If you've already given that a try, but the issue persists, it's worth logging out and then logging back in to your account twice in a row. We know this sounds odd, but it'll trigger a sync between your phone and account.

If the aforementioned steps don't make any difference, we'd recommend performing a clean reinstall of the app to get rid of any any cached files that might be causing trouble.

Keep us posted on how it goes.