https://community.spotify.com/t5/iOS-iPhone-iPad/N%C3%A3o-recebi-a-op%C3%A7%C3%A3o-de-ver-clipes-no-app-the-music-videos-it-s/m-p/6391495#M166477 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26495384">@ewdus</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!</P> <P>Music Videos should be available in your region, so let's try to do some troubleshooting and make them show up <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>First of all, make sure you're not using any VPN services. After this, log out of the app and back in twice in a row - this will trigger a manual sync of all your settings.</P> <P>In case this doesn't help out - see if removing the <A href="https://support.spotify.com/article/storage-information/" target="_blank">cached data</A> would make a difference. If it doesn't - try performing a complete clean reinstall of the app as shown <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">here</A>.</P> <P>&nbsp;</P> <P><STRONG>Note</STRONG>: Performing either of the last mentioned steps will also remove your offline content. It will redownload the next time you open the app, based on your download data settings.</P> <P>&nbsp;</P> <P>Hope this helps! We'll be on the lookout for your reply <span class="lia-unicode-emoji" title=":raising_hands:">🙌🏼</span></P> Fri, 27 Sep 2024 12:31:49 GMT Vasil 2024-09-27T12:31:49Z https://community.spotify.com/t5/iOS-iPhone-iPad/N%C3%A3o-recebi-a-op%C3%A7%C3%A3o-de-ver-clipes-no-app-the-music-videos-it-s/m-p/6381510#M166450 <P>Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção.</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Brazil&nbsp;</P><P><STRONG>Device</STRONG></P><P>(iPhone X)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 16.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;</P><P><STRONG><SPAN>Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção, porque?</SPAN></STRONG></P><P>&nbsp;</P> Thu, 26 Sep 2024 06:35:02 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/N%C3%A3o-recebi-a-op%C3%A7%C3%A3o-de-ver-clipes-no-app-the-music-videos-it-s/m-p/6381510#M166450 ewdus 2024-09-26T06:35:02Z https://community.spotify.com/t5/iOS-iPhone-iPad/N%C3%A3o-recebi-a-op%C3%A7%C3%A3o-de-ver-clipes-no-app-the-music-videos-it-s/m-p/6391495#M166477 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26495384">@ewdus</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!</P> <P>Music Videos should be available in your region, so let's try to do some troubleshooting and make them show up <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>First of all, make sure you're not using any VPN services. After this, log out of the app and back in twice in a row - this will trigger a manual sync of all your settings.</P> <P>In case this doesn't help out - see if removing the <A href="https://support.spotify.com/article/storage-information/" target="_blank">cached data</A> would make a difference. If it doesn't - try performing a complete clean reinstall of the app as shown <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">here</A>.</P> <P>&nbsp;</P> <P><STRONG>Note</STRONG>: Performing either of the last mentioned steps will also remove your offline content. It will redownload the next time you open the app, based on your download data settings.</P> <P>&nbsp;</P> <P>Hope this helps! We'll be on the lookout for your reply <span class="lia-unicode-emoji" title=":raising_hands:">🙌🏼</span></P> Fri, 27 Sep 2024 12:31:49 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/N%C3%A3o-recebi-a-op%C3%A7%C3%A3o-de-ver-clipes-no-app-the-music-videos-it-s/m-p/6391495#M166477 Vasil 2024-09-27T12:31:49Z