topic Re: Auto download toggle not showing in iOS (iPhone, iPad)

Auto download toggle not showing

jonasmen — Mon, 29 Apr 2024 13:59:35 GMT

Plan

Premium

Country

Germany

Device

iPhone 11

Operating System

iOS 17.4.1

My Question or Issue

The Toggle for Auto Downloading a show isnt showing properly when the shows name is too long. Therefore it isnt possible to activate Auto-Downloads for these shows. Is there some other way to do this?

Re: Auto download toggle not showing

MateusM — Mon, 29 Apr 2024 16:10:26 GMT

Hey there @jonasmen! Thanks for posting here in the Community, I'm happy to help you! 🙂

This is a very odd behavior for sure. I tested on my end and I couldn't reproduce the same issue with the second podcast episode that shows up on the screenshot.

In this case, can you try a clean reinstall of the app by following these steps? If that doesn’t do the trick, can you let me know the Spotify version your device is running?

Please keep me posted.

/Mateus

Re: Auto download toggle not showing

rb238423 — Wed, 01 May 2024 05:21:53 GMT

I am also seeing this on iPhone 13 mini, noticed this about a month ago, fresh install and still happening today.

Re: Auto download toggle not showing

MateusM — Wed, 01 May 2024 14:22:07 GMT

Thanks for reporting this too @rb238423!

Can you provide us with the iOS version along with the Spotify version your device is running?

We'll be on the lookout.
/Mateus

Re: Auto download toggle not showing

jonasmen — Tue, 07 May 2024 08:07:24 GMT

Hello Mateus, I was on the latest version (I think 8.9.34) at that time and did a clean reinstall before posting here.

Interestingly it got fixed for me in the latest update. So thanks for the help 🙂

Re: Auto download toggle not showing

rb238423 — Sun, 02 Jun 2024 16:09:07 GMT

it is basically fixed now, thanks! but still slightly off, here is my device info

iOS: 17.5.1 (21f90)

Spotify: 8.9.42.597

iPhone 13 mini

Re: Auto download toggle not showing

MateusM — Mon, 03 Jun 2024 12:37:51 GMT

Thank you all for the info provided in the thread! 🙂

If anyone else still has the issue, please, send us the full info below:

- Device make and model;
- OS version;
- Spotify version;
- Screenshots of the issue.

We'll be on the lookout.
/Mateus

Re: Auto download toggle not showing

jonasmen — Mon, 16 Feb 2026 14:03:25 GMT

It happened again...

Plan

Premium

Country

Germany

Device

iPhone 11

Operating System

iOS 26.3

Spotify Version
9.1.22.1632

Re: Auto download toggle not showing

Eni — Mon, 16 Feb 2026 20:38:32 GMT

Hey there @jonasmen,

Thanks for getting in touch about this here in the Community.

First up, we suggest that you log out and then log back in twice in a row. This will help trigger a sync between your account and iPhone.

If this doesn't make any difference, it's well worth running a clean reinstall of the app to get rid of any cached files that might be causing trouble.

Should the issue persists, would you mind checking if the OS of your iPhone has any pending updates? We'd also like to know if this issue started happening after a specific event such as an update.

We'll be waiting for your reply.

Re: Auto download toggle not showing

jonasmen — Wed, 18 Feb 2026 08:46:36 GMT

Unfortunally both of your suggestions didnt help.

My phone´s operating system is up to date (except beta updates). I dont know if the issue started happening after a certain event because I dont use this future that often.

Re: Auto download toggle not showing

Joan — Wed, 18 Feb 2026 09:32:44 GMT

Hi @jonasmen,

Thanks for the reply.

We'll be looking into this further on our end. Be advised though that we can't give an exact ETA as to when or if this is going to get addressed.

So that we can investigate, please send us the exact Spotify Version you're on right now.

Cheers!

Re: Auto download toggle not showing

jonasmen — Thu, 19 Feb 2026 16:32:38 GMT

Hi,

here are my Infos:

Device

iPhone 11

Operating System

iOS 26.3

Spotify Version
9.1.22.1632

Re: Auto download toggle not showing

Dessi — Thu, 19 Mar 2026 09:52:01 GMT

Hi @jonasmen,

Thanks for the patience!

We can confirm that this should be fixed with the newest version, so it'd be great if you can make sure your app is up-to-date and check.

Keep us posted.