Loading error

Hakunamatataflip — Thu, 02 Apr 2026 21:00:55 GMT

Plan

Premium

Country

Spain

Device

iPhone13

My Question or Issue

Songs sound for 10-15 second and then stop with the error from the image.

Re: Loading error

OscarDC — Thu, 02 Apr 2026 21:21:26 GMT

Hey @Hakunamatataflip,

Thank you for reaching out to the Community and welcome.

That type of error usually pops-up when you're too far from the Wi-Fi or your data connection is slower than usual. So if you've set your Cellular streaming quality to Very high or Lossless, we'd recommend setting it on a lower quality or Automatic to avoid this error. You can also toggle on the option Auto-adjust at the bottom of your Streaming quality settings.

As an option, you can also download your favorite playlist over Wi-Fi (or create a new one with your favorite tunes) to have it available without an active internet connection to avoid this from happening if you're on the road.

Hope this helps. If anything comes up, don't hesitate to ask.

topic Loading error in iOS (iPhone, iPad)

Loading error

Re: Loading error