topic Re: Spotify stops playing in iOS (iPhone, iPad)

Spotify stops playing

sierrap23 — Mon, 10 Jun 2013 23:11:12 GMT

Description

Spotify stops playing (although it says it is still in play mode) within seconds of me starting a song. Will not even play next song.

A more detailed description, using numbered steps

1. First I opened the app

2. Then I pressed play

3. It started playing for 30 seconds

4. Then it completely stops

What I expected to happen

For it to continue playing..

What actually happened

It stopped..

My iPad/iPhone model

iPhone 4s

Re: Spotify stops playing

sierrap23 — Mon, 10 Jun 2013 23:13:24 GMT

I have tried many things, restarting the app, uninstalling and reinstalling, EVERYTHING!

Re: Spotify stops playing

Joe — Mon, 10 Jun 2013 23:44:22 GMT

Sounds like this thread. Can you try restarting your iPhone by holding the Home and Lock buttons together for 10 seconds until the screen goes black? Note: not just by holding the Lock button to power off.

Re: Spotify stops playing

DigitalPants — Tue, 11 Jun 2013 00:30:22 GMT

I've had the same problem with my iPhone5 and iPad Mini when connected to my car audio interface. I've uninstalled and reinstalled Spotify several times, re-downlaoaded the music directly to my devices....and the problem persists. I've concluded it must be something wrong with the music tracks.

Spotify has been a no-show in fixing this bug.

Re: Spotify stops playing

Winipoo — Thu, 13 Jun 2013 01:15:35 GMT

I am having this problem. The song stops at 1:30. Every time.

I have reinstalled the app. Still occurring.

This started two days ago. I am unable to use Spotify! Please help.

Re: Spotify stops playing

synnebomo — Thu, 13 Jun 2013 08:23:44 GMT

I had this problem myself for days, but I found a solution that did work for me.

Go to your device’s Settings
Scroll down until you get to Safari, select that
Select clear history and proceed to clear.
Select clear cookies and data (beneath clear history) and then proceed to clear.
Now you can perform a clean installation of the new app following these instructions:
Delete the Spotify application from your iPhone/iPod.
To do this, press and hold the application until it hovers and then press the X symbol
Restart your iPod/iPhone
Install Spotify again from the App Store

I found the solution here: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iOS-Troubleshooting-Spotify/m-p/105341#M4646

Re: Spotify stops playing

rose1956 — Thu, 13 Jun 2013 20:49:00 GMT

I am having a similar problem with downloaded playlists and the radio. I posted this in response to other messages, but I'm going to post it several places in hopes of getting a response.

I tried reinstalling the Spotify app two times. Once before deleting history and cookies on Safari and once after. (The deletion of the history and cookies was recommended on one of the solution pages.)

The problem is on my iPhone. It might play one song from a Radio station when I have not used it for a day. After that one song, it will not play any music from a radio station. With a downloaded songlist, it will stop a song about 1:30 into it; I cannot restart that song but it will play the next song if I hit the "fast forward" button. The next song stops about 1:30 into it, too. I have played four songs in a row from a songlist and the same thing happens every time.

I have tried it with WiFi and 3G. I have the same problem with both. My desktop version was using the same WiFi that I had a problem with the iPhone, but it had no problems.

My iPad/iPhone model iPhone 4S

Device’s Operating System: 6.1.3 (10B329)

Is your device jailbroken? No

Approximately how many playlists do you have?: 10 playlists. Two are downloaded.

My mobile Spotify version: 0.6.4.2.

My provider and country: Verizon, USA

Re: Spotify stops playing

Tipsydo — Tue, 18 Feb 2014 18:43:47 GMT

This is happening to me- 3 seconds in. My iphone and ipad works ok, its my work computer.

HELP!! i don't want to cancel my subscription!

thanks

Maggie

Re: Spotify stops playing

Slivix — Tue, 01 Jul 2014 04:13:48 GMT

Yeah, I started having this exact same problem a little over a minute into any song (even downloaded ones) as soon as I'd updated to 1.3.0.

Re: Spotify stops playing

jeremygoh — Tue, 01 Jul 2014 04:57:54 GMT

@Tipsydo

I realised this is a really old thread.. That is before version 1 of the spotify app:

Can you guys check your connection, and reinstall the app?

Are you able to log out from the application and reinstall the app?

Also for users who have songs and playlists that is on available offline, can you login to spotfy.com and hit the offline devices tab and remove all of your offline devices and reinstall the app from the app store and resync?

Re: Spotify stops playing

Slivix — Tue, 01 Jul 2014 04:59:41 GMT

@jeremygoh I tried re-installing the app, and when that didn't work I tried turning the phone off and on again, which seems to have solved it for now but it may be too soon to tell.

Re: Spotify stops playing

jeremygoh — Tue, 01 Jul 2014 05:07:47 GMT

@Slivix @Peter__ have mentioned that switching off and on the phone would've worked in many cases as it completely resets the audio system on the iPhone.

Re: Spotify stops playing

cillathegorila — Wed, 21 Jan 2015 17:27:50 GMT

Un-installed and re-installed but my iTouch only plays one song then the volume quits. What is wrong please.

Re: Spotify stops playing

design42 — Sun, 10 Jul 2016 14:39:06 GMT

This may be an old thread, but it's happening to me now (July 2016). I have tried all the listed solutions, including re-installing the app etc but I still cannot get playback to work on my ipad for more than a few seconds. It was fine yesterday.