topic Error code 408 in iOS (iPhone, iPad)

Error code 408

Meleicel — Tue, 25 Jun 2013 13:48:00 GMT

Hi!!I can't log in in my account it says error code 408 and I can't do anything. This is happening since 3 days ago and I haven't changed anything or done anything...what can I do??thanks

Re: Error code 408

MikeyB — Tue, 25 Jun 2013 19:52:43 GMT

Hi there @Meleicel! Welcome to the Spotify Community!

Have you referred to this article? Please let us know if that article has not helped you in any way or if you're confused by its content.

Re: Error code 408

Rosco88 — Sat, 25 Jan 2014 04:47:21 GMT

I am living in Australia and I can no longer log into spotify on my ipad mini or adroid Galaxy S2. The ipad returns error 408. My country setting is set to Australia and I am in Australia so I don't understand the issue. I was recently back in the UK for 3 weeks and was using spotify on both devices during this period with no problems and they have been working back here in Australia since the beggining of this month, until yesterday,

Re: Error code 408

Peter__ — Sat, 25 Jan 2014 15:46:57 GMT

It might be worth reinstalling the apps? http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

Re: Error code 408

Rosco88 — Sun, 26 Jan 2014 01:14:54 GMT

I have reinstalled the apps on my ipad and my android phone but this has not solved the problem. I also tried reinstalling Spotify on my laptop (which was working before), now I cannot sign in on my laptop either.

My account country is set to Australia, I am trying to access from Australia and I am not using any proxy server, just my standard ADSL WIFI at home.

Re: Error code 408

Peter__ — Sun, 26 Jan 2014 02:16:54 GMT

Also worth double checking does your IP address geo-locate to Australia?

http://whatismyipaddress.com/