topic Re: Premium account doesn't work on iPad in iOS (iPhone, iPad)

Premium account doesn't work on iPad

PGG_Neerven — Tue, 16 Jul 2013 13:13:01 GMT

I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands that i'm using spotify premium. On my computer works it perfectly.

Hope someone can help me

Re: Premium account doesn't work on iPad

Joe — Tue, 16 Jul 2013 13:32:12 GMT

You may have logged in using the wrong credentials on your ipad. Try logging out then log back in using the same credentials you use on your desktop client.

Re: Premium account doesn't work on iPad

MichaelJerzak — Tue, 16 Jul 2013 13:33:23 GMT

@PGG_Neerven wrote:

Hi

I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands that i'm using spotify premium. On my computer works it perfectly.

Hope someone can help me

have you tried logging out and in again

Re: Premium account doesn't work on iPad

PGG_Neerven — Tue, 16 Jul 2013 14:39:58 GMT

I have already tried relogging and it doesn't solve the problem

Re: Premium account doesn't work on iPad

Adam — Tue, 16 Jul 2013 15:10:39 GMT

@PGG_Neerven wrote:

I have already tried relogging and it doesn't solve the problem

Sorry to repeat advice but could you log out and back in once more? I've tried kickstarting your subscription at our end which'll hopefully get things going.

Re: Premium account doesn't work on iPad

PGG_Neerven — Tue, 16 Jul 2013 16:40:51 GMT

Thanks, now it works

Re: Premium account doesn't work on iPad

user-removed — Sun, 31 Aug 2014 01:07:27 GMT

I have the same problem. on my pc and andriod it says that im subscribing in spotify premium but my on my ipad its say that its free. tried re-install the app and relogging in. it works!!