topic Re: Spotify Cannot find iPhone in iOS (iPhone, iPad)

Spotify Cannot find iPhone

user-removed — Tue, 10 Sep 2013 18:58:37 GMT

Howdy,

Before you give me flak, yes I have searched the forums. As well as many other websites.

Spotify will not recognize my iPhone as a device. They are connected to the same network (and via cable), which is set as a home network with the firewwall disabled and file sharing activated.
I have reinstalled spotify and restarted my device many times, as well as running as administtrator and logging in and out. All of my playlists transfer over fine, but Spotify will not recognize my phone as a device.

Thanks.

Re: Spotify Cannot find iPhone

Joe — Tue, 10 Sep 2013 19:03:27 GMT

Hi. You mentioned a cable - what do you mean as you should be synching over wifi. Take a look at the connection troubleshooting guide then shout if you still have problems.

Re: Spotify Cannot find iPhone

MichaelJerzak — Tue, 10 Sep 2013 19:04:29 GMT

have you tried restarting your computer?

Re: Spotify Cannot find iPhone

user-removed — Tue, 10 Sep 2013 21:42:20 GMT

Already done. I did all of the steps with the cable connected, just in case. I don't care if it's over wifi, I just want to sync.

Re: Spotify Cannot find iPhone

user-removed — Tue, 10 Sep 2013 22:44:41 GMT

Of course.

Re: Spotify Cannot find iPhone

Peter__ — Wed, 11 Sep 2013 17:14:00 GMT

What operating system is your computer running? Also, do you have any anti-virus or other security software installed? If so which ones?

Peter

Re: Spotify Cannot find iPhone

user-removed — Wed, 11 Sep 2013 21:05:40 GMT

Windows 7, and Norton, which I already completely disabled while attempting to get Spotify to work.

Re: Spotify Cannot find iPhone

user-removed — Tue, 17 Sep 2013 22:59:26 GMT

Anybody have any ideas?

Re: Spotify Cannot find iPhone

Joe — Tue, 17 Sep 2013 23:40:36 GMT

Hide your cable in another room.
Make sure that spotify on your iphone is running and is not in offline mode.
Check that your iphone is connected to the same wireless network as your desktop.
Try the troubleshooting steps again.