topic Re: Device limit in iOS (iPhone, iPad)

Device limit

SJAJ — Sun, 22 Sep 2013 23:16:27 GMT

Hi I've recently replaced my iPhone and so unable to use spotify as it says 3 device limit reached.

It's including my old phone that is in a recycling heap somewhere. Poor service.

Please help

Re: Device limit

Peter__ — Mon, 23 Sep 2013 12:55:42 GMT

Hey 🙂

If you drop a post onto this topic the Spotify community team can reset your offline devices for you.

Peter

Re: Device limit

danc27 — Mon, 23 Sep 2013 13:10:20 GMT

I always see people requesting this, but it seems to me that you can just reset it yourself now. When I have restored my iPhone, I've gotten the message, but it just says close and restart Spotify to fix it. I always do that and then have no problem syncing playlists.

Am I missing something here?

Re: Device limit

Peter__ — Mon, 23 Sep 2013 15:30:59 GMT

@danc27 wrote:

I always see people requesting this, but it seems to me that you can just reset it yourself now. When I have restored my iPhone, I've gotten the message, but it just says close and restart Spotify to fix it. I always do that and then have no problem syncing playlists.

Am I missing something here?

That is what in theory should happen, but sometimes the system seems to fail to reset and you constantly get the "Offline License Withdrawn" error message.

Peter