topic Re: Discover tab disappeared in iOS (iPhone, iPad)

Discover tab disappeared

saveas — Mon, 30 Sep 2013 14:57:36 GMT

Today morning, Discover tab disappeared from iPhone app and was replaced with What's new.

Until yesterday it was working as expected.

Any one else experiencing this problem??

Re: Discover tab disappeared

MichaelJerzak — Mon, 30 Sep 2013 16:34:18 GMT

have you tried closing and reopening the app?

Re: Discover tab disappeared

saveas — Mon, 30 Sep 2013 16:39:24 GMT

Yes! Tried forced killing the app and restarting it, logging out and logging in, unistalling and reinstalling with the same result: no more Discover section. Only a semi working What's new...

Re: Discover tab disappeared

Joe — Tue, 01 Oct 2013 10:02:50 GMT

Any chance of a screen shot?

Re: Discover tab disappeared

saveas — Tue, 01 Oct 2013 10:09:28 GMT

Here are two screenshots
http://imgur.com/a/TYArN

Re: Discover tab disappeared

Joe — Tue, 01 Oct 2013 10:15:33 GMT

Thanks. I've asked one of the staff to take a look as this has totally thrown me. You should hear something shortly.

Re: Discover tab disappeared

saveas — Tue, 01 Oct 2013 10:17:12 GMT

Thanks! It is very strange, indeed!

Re: Discover tab disappeared

saveas — Fri, 04 Oct 2013 06:05:02 GMT

(Bump)
Any news?

Re: Discover tab disappeared

Richard — Tue, 08 Oct 2013 14:45:32 GMT

Hey saveas, I'm pretty sure this could just be down to some server issues we had last week.

It's all sorted now though, which means your Discover page should be back to normal.

Could you confirm this for us, either way?

Re: Discover tab disappeared

saveas — Tue, 08 Oct 2013 16:37:22 GMT

No, unfortunately it is not yet resolved. I still have What's New..

Re: Discover tab disappeared

Richard — Tue, 29 Oct 2013 18:56:28 GMT

Checking in again, if you're still experiencing this can you confirm the version of iOS you're running?

The cases we've been dealing with this elsewhere have all been resolved by upgrading to the latest iOS.