topic Re: Premium not working in iOS (iPhone, iPad)

Premium not working

rtortorice — Thu, 03 Oct 2013 00:08:09 GMT

I just upgraded to premium and paid through the website. I have logged in and out on the app and restarted phone and no luck. It still tell sm I am not a premium member.

Please advise

Re: Premium not working

rtortorice — Thu, 03 Oct 2013 00:24:59 GMT

I am using an iPhone with ios 7

Re: Premium not working

Taylor — Thu, 03 Oct 2013 06:30:25 GMT

Hi, and welcome to the community!

Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Spotify desktop should say 'Spotify premium' at the top.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

Anthony 🙂