topic Re: Problem with syncing with my iPhone in iOS (iPhone, iPad)

Problem with syncing with my iPhone

Alexhp — Mon, 04 Nov 2013 18:59:54 GMT

Hey, I have a really annoying problem... I wanna sync my iPhone to my computer, because I just made a new playlist with mp3 files, so I can get the music on my iPhone 5. But my iPhone doesn't show up under "Devices" like this guide says https://support.spotify.com/us/learn-more/faq/#!/article/Sync-your-device-with-Spotify

Anyone know what I should do?

Re: Problem with syncing with my iPhone

Peter__ — Mon, 04 Nov 2013 19:32:03 GMT

Have you tried temporarily disabling any firewalls (including Windows Firewall)?

Peter

Re: Problem with syncing with my iPhone

Alexhp — Mon, 04 Nov 2013 19:57:36 GMT

Yes, I tried that, and it's still not working... I have tried anything, turning my computer and iPhone off, turned them on again, logged out and in, tried connecting my iPhone via a USB cable, but it won't show up... I don't know if I just should wait, or what to do... 🙂

Re: Problem with syncing with my iPhone

Joe — Mon, 04 Nov 2013 20:04:51 GMT

A couple more ideas to try, some obvious and I apologise in advance:

Make sure spotify isn't in offline mode and that your iphone is connected to the wireless network
Check that UPnP is enabled on your router
Restart the router then your iphone

Re: Problem with syncing with my iPhone

Alexhp — Mon, 04 Nov 2013 20:24:42 GMT

Tried that too... It's just weird it doesn't show up.. I've tried everything...

Re: Problem with syncing with my iPhone

Joe — Mon, 04 Nov 2013 20:50:48 GMT

Have you also disabled any antivirus, anti anything and other security programmes on your PC temporarily?

Re: Problem with syncing with my iPhone

Alexhp — Mon, 04 Nov 2013 22:02:47 GMT

Yes... I'm gonna try on another computer, and see if that works... 🙂

Re: Problem with syncing with my iPhone

Alexhp — Tue, 05 Nov 2013 15:41:51 GMT

Still not working... But I guess it's something with my computer, but thanks for the help anyway 🙂